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Office:
N42-290E

Phone:
617.253.3930

Email:
ist-pubs@mit.edu

IS&T Organization

Client Support Services (CSS)

Training, Consulting, and Publishing (TCP) Group

Publishing Team

Mission
The Publishing Team promotes awareness of IS&T services within the MIT community, publishes online and print documentation to help clients use technology more effectively, and manages and maintains the IS&T web site to ensure a first-rate experience for everyone.

Services Offered

Documentation (focusing on software support and IT services)
IS&T web site management and publishing support
Customer communications (including the is&t newsletter)
The Publishing process

Team Members

Mark Wiklund		Team Leader
Alison Bell		Web Content Consultant
Samantha Conti		Web Content Analyst
Heather A. Harrison		Senior Technical Writer
Kris Nyzio		Web Content Analyst
Lee S. Ridgway		Senior Technical Writer
Diane Webster		Technical Writer
Esther Yanow		Senior Technical Writer

Resources


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