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Relationship
Management Team
Mission
Relationship Managers will strive to establish a mutually beneficial
partnership between IS&T and its clients in order to maximize
the effective use of IT.
Services Offered
- Advise customers of available IS&T services and other options
- Facilitate kick-off meetings and complex issue resolution
- Bring the key IS&T individuals and customers to the table
to explore options and identify solutions
- Identify opportunities for future IS&T services
- Provide comprehensive management of the IS&T/client relationship
by coordinating cross-functional IS&T activities for customer
- Learn about our customers’ IT initiatives to help influence
their direction
- Be a resource for customers who don’t know the appropriate
contact for IS&T services
- Ensure customers understand service costs and who has to pay
Team Members
Resources
Current Assignments
- President's Office
- Alumni Association - Darlene
- Provost Office
- School of Architecture and Planning - Darlene
- School of Engineering
- Chemical Engineering - Steve
- CSAIL - Steve
- School of Humanities, Arts, and Social Sciences - Kathy
- School of Science - Darlene
- MIT Sloan School of Management - Kathy
- MIT Libraries - Kathy
- Interdisciplinary centers, labs and programs
- OpenCourseWare (OCW) - Kathy
- MIT Museum - Oliver Thomas
- Chancellor's Office
- Dean of Student Life - Steve
- Dean of Undergraduate Education - Kathy
- MIT Portugal Program - Steve
- Office of the Dean of Graduate Education - Kathy
- Executive VP Office
- Environmental Health and Safety Office - Steve
- Facilities - Steve
- VP of Institute Affairs and Secretary of the Corporation
- VP of Human Resources
- Budget Operations (OBO) - Darlene
- VP of Resource Development - Darlene
Reports & Presentations
- FY2008 Quarter 1 Report: Word | PDF
- FY2008 Quarter 2 Report: Word | PDF
- FY2008 Quarter 3 Report: Word | PDF
- FY2007 Quarter 1 Report: Word |
PDF
- FY2007 Quarter 2 Report: Word | PDF
- FY2007 Quarter 3 Report: Word | PDF
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