Telephony
and IS&T Human Resources and Administrative Services
Overview
Telephony Services exists to provide
robust, reliable and cost effective telephone
services (voice, voice mail, conference
calls, etc.) to the MIT community. Ongoing/recurring
activities include maintenance, repair,
and documentation of the telephone infrastructure
including the 5E switch, handling customer
requests for moves, adds, changes, repairs,
as well as billing questions, scheduling
the audio-bridge, and providing MIT directory
assistance.
IS&T Human Resources and Administrative Services exists to provide quality
financial, site and human resources services to
IS&T staff, particularly the IST Leadership Team. Financial services include preparation of quarterly forecasts, monitoring
and reconciling expenses. Human Resources and Administrative Services include site maintenance, scheduling meetings and
trips, arranging events, coordinating office moves, receptionist, assistance with hiring, terminations (including layoffs),
employee relations, staff development, and organizational design.
Director and Teams
Allison Dolan, Director
Human Resources and Administrative Services
Telephony Services
Projects
Reports
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