Reward and Recognition Program
Spotlighting Excellence in IS&T
Background
In October 2005, the IS&T HR team began to review the existing IS&T Reward and Recognition program
in order to revitalize it and develop a more comprehensive program for incorporating reward and recognition
into the workplace. The Key Contact for IS&T's program is Joan G. Fusco, HR Consultant, who can be reached
at ist-rr@mit.edu. |

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Spotlight Awards
The IS&T Spotlight Awards are generally up to $25.
This award may be awarded to anyone by anyone, working with
your IS&T
Key Contact and your nominee’s manager or supervisor.
Such awards may be used to recognize, for example, a team
member who volunteered to step out of their normal job
with a significant creative idea that was implemented,
or a person who resolved a complex problem with a customer
that left the customer very satisfied. This award also
includes treating a team to some type of team recognition
(e.g., lunch, memento).
Spotlight Award Recipients
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Infinite Mile Awards
The IS&T
Infinite Mile Awards are the highest recognition from IS&T,
which include a special recognition cash award of up to $1000 (including
taxes) for an individual, or up to $2000 (including taxes) for a
team. Anyone may nominate an IS&T individual or team. These
awards are presented at an annual event in the Spring.
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MIT Excellence Awards
The MIT Excellence Awards acknowledge the extraordinary efforts made by members of our community toward fulfilling
the goals, values, and mission of the Institute.
IS&T's MIT Excellence Award Recipients
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Criteria for All Awards
Communication
- Fosters the flow of information throughout IS&T and the MIT community
- Engages clients and colleagues in a dialog
about IT needs and priorities
- Increases the visibility and benefits of IT services
- Promotes the identity of IS&T as an effective service organization
Service Orientation
- Maintains a consistently high quality of service to IS&T clients
including colleagues, faculty, staff, students, and alumni.
- Strives to understand the community that he/she is serving and anticipates
clients’ needs and potential issues.
- Motivates others to be aware of clients’ needs.
- Builds community bridges.
Technological Leadership and Innovation
- Develops an extensive knowledge of technology, understands the system
requirements for MIT architecture, and knows the impact of new applications, tools and systems on MIT and its departments.
- Takes a proactive and innovative approach to finding IT solutions
to business and workplace challenges.
- Initiates new processes, refines existing processes, and increases
efficiency.
Collaboration
- Builds relationships and works well with other members of the team,
department and across MIT to improve the way work gets done.
- Understands the goals of the project/activity and works with others
to find solutions.
- Shares information and helps to produce a successful outcome.
Fiscal Responsibility and Financial Management
- Manages budgets while also fulfilling client needs for services.
- Identifies redundancies, and streamlines and implements process improvements.
- Negotiates better prices for IS&T and Institute purchases.
Excellence in Project Execution and Management
- Understands and executes the principles of project management.
- Is realistic about what can and cannot be done.
- Delivers a project within budget and on time.
- Facilitates meetings and keeps everyone informed of the team’s/project’s
progress.
Personnel Development
- Guides and encourages colleagues to fulfill their career goals and
help them pursue new areas of interest.
- Provides advice and resources regarding training or other areas of
development.
- Acts as a mentor and positive role model to other employees.
- Shares knowledge about areas of common interest, e.g., local professional
activities, meetings, conferences, etc.
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Guidelines
- The significance of the behavior/outcome being recognized must be considered in the context of the person's
job level. (e.g., a Support Staff Grade 4 may be recognized for something that would not be recognized if the
person were Admin. Staff Level.)
- The demonstrated behavior is a 'role model' for others in IS&T (e.g., it is consistent with IS&T expected
competencies) and is aligned with IS&T business objectives.
- Any IS&T staff member may nominate someone for Rewards and Recognition according to the criteria outlined. Awards
may be given to deserving individuals or teams within IS&T or from another department within the Institute.
Although outside contractors and consultants may be included, the process is different. Please contact a member
of the Competency Group for assistance.
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