Overview

Team Members

Contact Information

  

Telephone Support Services

Telephone and Voice Mail Support: Customer Support Representatives Team

Overview

The Customer Support Representatives can assist you with:

• Installation, moves and changes of service to:
  • Telephones
  • Circuits -- card readers, cash registers, vending machines
  • Jacks
• Voice Mail Setup and Repair
• Large Scale Projects -- adds, moves and changes

Team Members

• Jana Tarasenko, Team Leader
  
• Gretchen Hamson
• Marian Sindelir
• Janice Spinetto
• April White-Frager

Contact Information

• Phone: 3-3670 (617.253.3670)
• Email: telecom-csr@mit.edu

All requests for new telephone service or changes in existing service should go through your department's Administrative Officer (AO) or designated telephone service contact person.

Department Administrative Officers (AOs): For changes in service fill out the online Service Order Request Form or print out a copy of the form and fill it out.

Each department on campus is assigned a Customer Support Representative (CSR). To find out which CSR handles your department's account, please refer to the CSR-Department page.

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