Digital (ISDN) Telephones

VoIP

Analog Telephones

Other Features

Contact Information

  

Telephone Support Services
  Dialing
  Features
  Voice Mail
  Help
  Equipment
  Maintenance
  Pricing
  Students

Telephone Support Services: Features

Digital (ISDN) Telephones

• ISDN Digital Telephone User Guide
• ISDN Set Diagrams
• Standard features
  • Call Forwarding
  • Putting Calls on Hold
  • Transferring Calls
  • Call Identifier Display Codes
  • 3-way Conference Calls
• Optional features
  • Speed Dialing
  • Call Pickup

Voice over Internet Protocol (VoIP)

• VoIP Telephone User Guide
  • Setting Up and Using Voice Mail
  • Using the Polycom Directory Function
  • Account and Device Management

Analog Telephones

• Standard Features
  • Putting calls on hold
  • Transferring calls
  • Call forwarding
  • Three-way conference calls
• Optional Features
  • Call waiting

Other Features

• Voice Mail
• Telephone Classes of Service
• Video conferencing options:
  • Video Conferencing (through CAES)
  • PictureTel Line Installation

Contact Information

If you have further questions about the telephone features available at MIT, contact the Telephone Support Customer Service Representatives at telecom-csr@mit.edu

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