Telephone and Voice Mail Services: Installation and Changes
Telephones
All requests for new telephone service or changes in existing
service should go through your department's Administrative Officer
(AO).
Each department on campus is assigned a Customer
Service Representative (CSR). To find out which CSR handles
your department's account please refer to the CSR-Department
page.
Voice Mail
Circuits
Circuits are used for the following MIT functions:
- Card readers
- Parking lots
- Vending machines
- Cash registers
- Security alarms
Circuits are either full duplex or half duplex. Full duplex circuits
run from one location to another and back again to the original
location. Half duplex circuits run from one location and terminate
at another.
Circuit pricing
Circuit installation note: $200 per circuit installation
$18.75 per end/month. See MIT
Network Price List.
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Jacks
- Floor plans are required for jack locations. Please follow the
link to the MIT
Floor Plans web site to obtain an accurate rendition of your
building's plan.
- Building number, room number and jack location ID number should
be written on either the face or top of all jacks.
- Please include what type of jack you will need or that you currently
have. To find out, view either link below by selecting the appropriate
icon.
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| Flush mount jack |
Standard jack |
Wall jack |
Jack Pricing
If a new jack is needed for a telephone, the cost is $375.00 per
jack.
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Projects
Requests for more than five installations or changes are more complex
than simple installations.
For special projects, large-scale moves, changes or disconnections, contact your CSR early in the project so that
they can schedule work and minimize delays. The following information is required:
- Department
- Name of contact person in the department
- Building and room
- Account number for billing
- Date of project
- Size of project (e.g., number of telephones to be moved)
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