Server
Types
Information is provided on IBM/Linux servers and Sun/Solaris servers.
Product Life Cycle
Important: Vendor product life cycle for this class
of machine are SHORT. Athena
Server Operations renews its servers on a two
year cycle.
Before You Buy
Support for particular server class configurations
will end much sooner than for desktop systems.
Whereas the expected lifecycle of a desktop system
is four years, the expected lifecycle for a server
system is two years.
Hardware Maintenance
Server class hosts do NOT get their hardware support
through Hotline, since we don't buy the systems
in big enough quantities to stock spares. We recommend
you acquire a hardware service contract either directly
from the hardware vendor, or through a third party
such as Akibia. Marion Bagley, 617.253.1744 can help
you do this.
System Administration
If you purchase the Athena
Full-Service Option for server class hosts, Hotline
will make a house call to re-install Athena software.
Hotline does not do system administration or software
trouble shooting. You are responsible for backing
up local data, doing fault isolation, and reporting
bugs if your system misbehaves.
Other Questions
Contact owls@mit.edu.
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