Server Operations Services
Server Operations provides a comprehensive package of hardware
and software services that support administration and research computing
at MIT. These services include:
- acquisition and installation of hardware and software
- subsequent maintenance such as updates, patches, migrations, and problem resolution
More specifically, Server Operations focuses on the following five areas:
- Server Administration: Done through SLA's for administrative and academic servers.
- Athena Computing Environment: Support for server systems fundamental to the functioning of the Athena Computing Environment, which supports Academic Computing at MIT.
- Database Support: For Oracle
- Software Support: For EDI and IXOS, which support automation of procurement, billing, and electronic document management, and are closely tied to the SAP environment at MIT.
- TSM Backup Services: For servers and desktop machines.
The Center provides these services with varying options and prices.
Clients who prefer to manage their own servers but want a secure,
controlled envrionment may be interested in Co-location
Services, also offered by IS&T.
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