Telephone Services at MIT

Getting Started:

Intro to Telecommunications and Telephone Services at MIT

Digital (ISDN) Telephone User Guide

Voice Mail User Guide

Dialing Instructions and Directory Assistance

Pricing for MIT Business Phones

Telephones and Voice Mail For Students

Voice over Internet Protocol (VoIP) Telephone Service

Getting Services:

Request Telephone Installation & Changes

Request Voice Mail

Telephone & Voice Mail Repair

Calling Cards

Cellular Phones

Pagers

Using Telephones and Voice Mail Effectively:

Features: Analog and Digital Phones, Voice Mail

On-site Instruction from Client Support Representatives

Related Links:

Classes of Telephone Service

Classes of Voice Mail Service

Equipment and Accessories

Supported Digital Telephone Diagrams

CellularLD International Wireless Long Distance Service

Telephone Services for People with Hearing or Speech Disabilities

NameConnector Service

Audio-Bridges and Conferencing Services

Telephone Operator Services

MIT Cable Television

Network/Connectivity at MIT

iPassConnect: Remote connection to MITnet

Automatic Call Distribution

Frequently Asked Questions (FAQs):

Telephone Stock Answers

Voice Mail Stock Answers

Who to Contact:

Telephone/Voice Mail Orders, Changes, Billing, and General Assistance:
Web: Client Support Representatives
Email: telecom-csr@mit.edu
Phone: 617.253.3670

Telephone Repair:
Web: Telephone Help Desk
E-mail: 3help@mit.edu
Phone: 617.253.4357

Telephone Systems Status: 3-DOWN