Web-Based Computer Training at MIT
Overview
Web-based training is also referred to as on-line learning, or
just-in-time training. It consists of modularized training courses,
available over the web, anytime of the day or night, 365 days
a year. It isn't meant to replace but to supplement our IS&T
instructor-led training. In cases where there is an IS&T
course, we recommend that you avail yourself of the course
offered at MIT, as it will contain information about the use of
that product in our environment.
Web-based training is available to the MIT community and its affiliates
only.
Web-Based Training
Vendor
Element K was chosen
as our WBT vendor in conjunction with the Boston
Consortium for Higher Education schools (11 local universities
including MIT and Wellesley). The Consortium determined that this
vendor offered the highest quality product for the most reasonable
price. Element K courses are available for use on both Macintosh
and Windows machines.
Prerequisites
Each user will need an account to access the site (see Registration
information below).
For the most recent recommendations for minimum hardware and software
requirements, see the Element
K site.
Note: These are the minimum requirements. We recommend
that you use the latest Web browsers (no beta versions or modified
browser versions please), and use a faster processor to access Element K
more efficiently.
Taking a Windows course sometimes requires the use of the right
mouse button. The work-around for the Macs are to click on the advance
arrow and then click the Do it for me button. This
will animate the desired action and let you continue with the course.
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Registration
Request an Element K Account
Email: wbt-request@mit.edu
When you request an Element K account, you will be given a
username and password that will allow you to access the site for
the first time. Please note that we process requests for new
accounts on a weekly basis, so it may take up to 7 days for you
to be notified that your account is active. When you receive
notice that your account is active, you can go directly to the Element
K Web site. Once you have accessed the site you will be free
to change your username and password. Although you will be given
the opportunity to choose your own user name and password to gain
repeated access to the Element K site, we recommend that you
DO NOT user your MIT email/Athena user name and password on the
Element K site. We suggest that you keep the username we assigned
you, and create a new password that you use only for this site.
Although we know that the Element K site is secure, this is
an extra precaution to safeguard your privacy both on the Element K
site as well as at MIT.
Note: When registering, please include
in the Email: your MIT email address (i.e., jdoe@mit.edu) even
if you have another non-MIT email account, and your first name
and last name. The vendor will deny access to anyone without a valid
MIT email address. Web-based training is available to the MIT Community
and its affiliates only.
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Frequently
Asked Questions (FAQs)
Can I expect on-campus support for all products for which Element K
offers a course?
No. Some of the courses are taught on IS&T
supported products, others are not. It will be only for those
supported products that you can receive help from the IS&T
Computing Help Desk. Other courses are offered to allow the
MIT community to learn about other products that they might wish
to use. We do not recommend, nor support, the use of those products
in the MIT environment.
The Element K course offerings are divided into the following departments:
- Database
- Design
- Desktop
- Internetworking
- Networking
- Netuser & E-Business
- Programming
- Project Management
- Webmaster
Instruction translated into non-English is also available on some
courses.
To view an entire list of courses, you must first register
for a username and password.
Where can I expect to get support for using the Element
K product?
Watch for orientations to Element K offered on the IS&T
Computer Training page, or if you have a problem using the Element
K site, or with an Element K course, even if it is a course on a
supported product, refer your problem to the Element
K technical support. At this time, the IS&T Computing Help
Desk will not be assisting users of the Element K site.
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Help
- For help with Web-based training registration issues, email:
wbt-help@mit.edu.
- For help with Web-based training courses in Element K, see the
Element
K technical support page. They offer an on-line chat or an
800 number.
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