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Overview

Wired Headsets

Wireless Headsets

Summary of Headset Technology

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Telephone User Guide

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MITvoip Telephone: Choosing a Headset

Overview

There are two general types of headsets: wired and wireless. Wired headsets are cheaper but physically "tether" you to your phone and are not compatible with cell phones. Wireless headsets give you a greater range of motion, and some can be used with your cell phone. However, they are more expensive and can suffer from poorer sound quality. Some models of both types can be used with a PC.

Note: IS&T does not provide headsets. Purchase them from GovConnection or another vendor.

Back to MITvoip Telephone User Guide


Wired Headsets

Most wired headsets with an RJ9 connector plug directly into the headset jack on the back of your MITvoip phone. Some require an RJ9 adapter cable.

Examples:
  • Plantronics Polarus P141U10P, ~$66

  • Jabra GN 2110 (with smart RJ9 cable), ~$100

A USB adapter allows you to plug a wired headset into your computer's USB port.

Example:

Plantronics DA55 USB Adapter, ~$55 (plus a direction connection headset)

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Wireless Headsets

There are two wireless headset technologies: DECT and Bluetooth.

DECT headsets have better voice quality and allow you to move further from your phone. However, they are not compatible with cell phones. Some include an adapter that connects the headset to your PC.

Example:

Jabra GN 9350 (with electronic switch hook cable), ~$250

Bluetooth headsets with an appropriate adapter are compatible with your MITvoip phone and can also be paired with cell phones. However, the voice quality and range of movement tend to be somewhat lower than with DECT headsets. Some include an adapter that connects the headset to your PC. Most Bluetooth headsets can only be "paired" with a single device at a given time.

Example:

Plantronics Voyager 510SL, ~$250

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Summary of Headset Technology

Wireless Headsets

Wired Headsets

Bluetooth

DECT

VoIP Phone Compatibility

Requires Bluetooth phone adapter

Requires DECT phone adapter

Requires RJ9 cable

Cell Phone Compatibility

Yes

No

No

PC Softphone (VoIP Client) Compatibility

Requires Bluetooth-USB adapter

Requires USB adapter

Requires USB adapter

Voice Quality

Fair

Good

Good

Range

10 m

100 m

Length of cable

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