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	Overview Turn Envelope Information On/Off Set Playback Order Notification Options

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MITvoip Telephone: Setting Voice Mail Options

Overview

You can configure many aspects of your voice mail by calling in to the voice mail system. This page will show you how to:

Turn envelope information playback on or off
Change the order in which your messages are played
Activate or deactivate your message notifications

For additional voice mail options, please see the following:

Several more voice mail features are available on the MITvoip Web Interface.

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Turn Envelope Information On/Off

Play the envelope information for a message to hear the date and time of the call and the sender’s name or phone number (if available). You can play the envelope information for a single message by pressing 5 after hearing it.

You can also set your voice mail to play the envelope information before every message without having to press 5 each time. Follow these steps to turn envelope information on or off. Press * at any time to cancel or to return to the previous menu.

Access your voice mail.
At the main menu, press 9 to open the user options menu.
Press 3 for message playback options.
Press 2 to toggle envelope information on or off.
Press * to exit.

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Set Playback Order

You can set your voice mail to play messages either in the order they were received or in reverse order (the most recent first). Follow these steps to toggle between these two options. Press * at any time to cancel or to return to the previous menu.

Access your voice mail.
At the main menu, press 9 to open the user options menu.
Press 3 for message playback options.
Press 1 to toggle between oldest-to-newest or newest-to-oldest playback order.
Press * to exit.

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Notification Options

Notifications are the indicators that let you know you have received a new voice mail message. They include the red blinking Message Waiting Indicator (MWI) light, the envelope icon on the display, and the “stutter” dial tone. You might also have additional notifications such as voice mail by email, depending on your settings.

Follow the steps below to turn your notifications off or on. If you turn off your notifications, none of your notifications will activate if you get a new message. You will still be able to play any messages you receive. Turning off notifications will not affect how your call lists capture information.

You can turn notifications on or off separately for each of your lines with the Device Management tools (see Account and Device Management).

Press * at any time to cancel or to return to the previous menu.

Access your voice mail.
At the main menu, press 9 to open the user options menu.
Press 4 for notification options.
Press 1 to turn all notifications on or off.
Press * to exit.

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