MITvoip Web Interface: Voice Mail by Email
Overview
You can receive your voice mail messages by email. With this feature, you will receive an email message with an attached audio file (in WAV format) that you can play with your computer's media player.
Note: The attachment is a copy of the voice mail message. Deleting the email does not delete the message from the system. Even if you listen to the attachment, the original message will remain as "New" until you check your messages by telephone or through the MITvoip Console.
Back to MITvoip Web Interface User Guide
- Access your account on the MITvoip Web Interface.
- Click the Notification Settings button.
Result: The Notification page opens.
- Click the Set Up Notification link.
Result: The Setup Notification page opens.
- Type the email address where you want to receive your voice mail messages in the Email Address box.
- Click the Add Attachment button.
Result: Your address with the word "(attachment)" appears in the Email Address List box.
- If you want to receive voice mail at additional addresses, repeat Steps 4 and 5 to add to the list.
- Customize the text of the email message you will receive in the Subject and Body fields if you wish. The string <<sender>> will show the sender's caller ID information.
- Click the Save button at the bottom of the screen.
Result: A confirmation of the change is displayed.
- Click the Notification Settings link.
Result: The Notification page opens.
- Click the Activate Notification link.
Result: The Activate Notification page opens.
- Click a radio button in the Notify me through Email section:
- To turn off voice mail by email, select Off.
- To turn voice mail by email on for all messages, select Every time I receive a message.
- To turn voice mail by email on only for urgent messages, set the notification rule and select If message meets my Notification Rule.
Note: The option you select will also apply to Notifications by Email. These two features work together and cannot be turned on and off independently.
- Click the Save button at the bottom of the screen.
Result: A confirmation of the change is displayed.
[Back to top]
Playing Voice Mail Messages from Email
[Media player required.]
Once you have turned on voice mail by email, MITvoip will send voice mail messages to your email address. To play a voice mail message:
- Make sure your speakers are turned on and not muted and that the volume setting is fairly high.
- Open the email message.
- Open the attached WAV file.
- If prompted, select a media player and click OK.
Result: The WAV file will download to your computer. Your media player will open and automatically play the message.
Note: The WAV file is a copy of the message; it is not the original. Deleting the emailed copy does not delete the voice mail from your voice mailbox.
[Back to top]
| 
