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Employment Opportunities Frequently Asked Questions Questions or comments on Employment Opportunities?	Administrative Assistant 02-0001076 Payroll Category Support Staff Date Opened 10/28/2002 School/Organization Dean For Undergraduate Educ Department Student Financial Services Work Schedule M-F Work Hours 35.0 Shift First Salary Range* (Annual Salary based on full time work schedule) $15.91 - $25.78 *Starting salary typically occurs within the first half of the salary range and will be commensurate with applicant experience. If salary range reads $0 - $0, this indicates that the position is either research related and salary is dependent on funding and applicant experience, or is located at Endicott House (MIT's Conference Center). Salary Grade GD Full-time/Part-time F Job Description CUSTOMER SERVICE REPRESENTATIVE, Student Financial Services, to join a team of self-directed representatives responsible for delivering financial, academic, and general information services and function as a high-level individual contributor or coordinator of multiple projects. Will perform complex and specialized duties in support of student financial services and the Student Services Center, anticipating and initiating actions as necessary; and become cross-disciplined in diverse functional areas including financial aid, registrar, student accounts, student and parent loans, and student employment. Will serve a client base consisting of undergraduate, graduate and professional students and their parents, spouses, faculty, staff, employers, donors, federal and state agency representatives, and financial administrators. REQUIREMENTS: customer service experience in a fast-paced transaction-based service organization, preferably in an institution of higher education. Should possess strong analytical and computer skills and the ability to work under minimal supervision both independently and as part of a high-performance team. Ability to multitask with special attention to prioritization important. Must possess excellent interpersonal, communication, and presentation skills. Ability to take initiative, be flexible, and adapt to change necessary. Must possess advanced and varied computer software skills and be adept at and committed to learning new program and software skills as necessary. Bachelor's degree preferred. 02-1076GD Location Cambridge ONLINE RESUME ENTRY Administrative Assistant 02-0001076 Please enter the appropriate information below and paste in your resume text below. A. Contact Information First Name * Middle Initial Last Name * Email Address Telephone Number B. Address Information Address City State Zip Code Are you legally authorized to accept employment in the United States? (Proof of employment eligibility will be required upon employment) Yes No C. Resume Information Submit Text of Resume in box Resumes and cover letters that are pasted in the fields must be in plain ASCII text with a maximum line width of 76 characters.  When you compose text, like a resume, in a word processing program, you can save the file that you are working on in ASCII by "saving" as a text only (.txt) file.  By following the tips for preparing a scannable resume, your information will be entered immediately into our Applicant database, no scanning required. D. Cover Letter Information (Submit Text of Cover Letter in box)   EMPLOYMENT POLICY MIT is an Equal Opportunity / Affirmative Action employer. Questions or comments on Employment Opportunities?