| Problem | Contact | Phone | URL | |
|---|---|---|---|---|
| I need a MindAlign account. | ||||
| My MindAlign account is not working. | MindAlign Support. | 312 601 3010 | mindalign.support@divine.com | na |
| I need to buy software for me or my group. | The divine software library. | na | mindalign.support@divine.com | na |
| I need to report PTO (e.g., vacation, sick day, etc.) | Your manager and Carolyn Wright. Before your vacation, you should notify your manager and Carolyn Wright of your expected PTO. Carolyn will provide you with a blank PTO form. Fill it out. Then, bring it to your manager. Your manager will sign it and return it to Carolyn. | x7961 | carolyn.wright@divine.com | na |
| I need to get some expenses reimbursed. | Carolyn Wright. Give copies of all Expense Reports to Carolyn. She'll send everything to Chicago, keep copies on file, and get signatures when necessary. Where do we get blank expense report forms? | x7961 | carolyn.wright@divine.com | na |
| Some problem with your desktop machine. | HelpDesk. | 866-703-3863 | ? | http://ITsupport.divine.com |
| I need to travel for divine. | Cliqbook. | na | divinetimeandexpense@divine.com | Matrix. Go to the divine Travel Information Community Page and scroll down to Travel Files. The document is called Travel and Expense Guidelines. |
| I need a UNIX account or I have problems with an existing UNIX account. | David Maybury. Dave will find the appropriate person (Wayne Gray, Anand Kannan, or Tony Smolar) to handle the problem. | x7244 | david.maybury@divine.com | |
| I need to print something. | Rob Filice (sys. admin.) and Mike Stuhl (getting new printers). To add a printer:
|
x7333 (Rob) | Rober.Filice@divine.com | na |