Contact Red Hat Software for ordering information. The best way
is via http://www.redhat.com. For
other info, send mail to info@redhat.com for an automated
reply (quite helpful...really). You can also poke around
ftp://ftp.redhat.com and http://www.redhat.com for
new announcements and product info.
It is available on CD and via FTP at this point. To find out where you can FTP it from, see the question on Red Hat Mirrors.
There are several mirrors of the Red Hat FTP site:
ftp.cms.uncwil.edu /linux/redhat
ftp.wilmington.net /linux/redhat
ftp.ibp.fr /pub/linux/distributions/redhat
ftp.gwdg.de /pub/linux/install/redhat
ftp.msu.ru /pub/Linux/RedHat
ftp.cvut.cz /pub/linux/redhat
sunsite.mff.cuni.cz /OS/Linux/Distributions/Redhat
ftp.ton.tut.fi /pub/Linux/RedHat
sunsite.doc.ic.ac.uk /packages/linux/sun.../dist.../redhat
ftp.funet.fi /pub/Linux/images/RedHat
gd.tuwien.ac.at /pub/opsys/linux/redhat
ftp.dstc.edu.au /pub/linux-redhat
gatekeeper.digital.com.au /pub/redhat
ftp.lab.kdd.co.jp /OS/Linux/packages/redhat
ftp.pht.com /pub/linux/redhat
linux.ucs.indiana.edu /pub/linux/redhat
ftp.uoknor.edu /linux/redhat
ftp.cc.gatech.edu /pub/linux/distributions/redhat
uiarchive.cso.uiuc.edu /pub/systems/linux/dist.../redhat
ftp.caldera.com /pub/mirrors/redhat
sunsite.unc.edu /pub/Linux/distributions/redhat
gatekeeper.dec.com /pub/linux/redhat
ftp.rge.com /pub/systems/linux/redhat
The rest of this document has path references to files on these mirrors. Just concatenate that file name to any of the above mirror locations to find the file.
Red Hat Software Sales can be reached at:
phone: (203) 454-5500
(800) 454-5502
fax: (203) 454-2582
email: sales@redhat.com
WWW: http://www.redhat.com
Red Hat Software
25 Sylvan Rd South, Suite F
Westport, CT 06880
redhat@redhat.com
(203) 454-5500
(800) 546-7274
(203) 454-2582 (fax)
http://www.redhat.com
ftp://ftp.redhat.com
Keep your eye on:
current/i386/updates
on any official mirror for new packages we've made since the current CD-ROM was pressed. Also check the non-free and contrib directories for packages that we can't distribute on CD-ROM or packages that users have sent to us. We will also make periodic announcements to redhat-announce-list mailing list with updates.
Please do not ask for support unless you purchase a Red Hat
Linux CD-ROM product produced by Red Hat Software.
Yes, if you have Caldera then you have Red Hat
Linux, but you bought it from Caldera. If you would like
support for Caldera, please see their web site:
http://www.caldera.com for their support options.
Also, Pacific Hi-Tech has sold CDs with ``Official Red Hat Linux'' on them. While it is a good CD, it was produced by them and is supported by them. Please don't contact us for help with PHT CDs.
All are separate companies. As with any maker of Linux CD-ROMs, Caldera, Pacific Hi-Tech, Yggdrasil, and LSL are all free to use Red Hat as the basis for their products. This does, however, make those vendors solely responsible for supporting their product if they want it supported. We can not support other vendors products directly, though users of Red Hat from other vendors are welcomed to participate in our mailing lists and make complete use of our WWW site and FTP site.
If you are experiencing problems with the product you received (eg
your manual is missing pages or your CD-ROM is scratched), please
contact the Red Hat Software at sales@redhat.com or by phone
using the above contact information. The problem will be rectified promptly.
Please do not report these problems on the redhat-list or to
support as they are likely isolated and your product will simply need
to be replaced.
(No, this is not a common problem, but it does happen from time to time.)
You can search for answers to your questions first via
http://www.redhat.com/. This has a search
engine to search all the Red Hat mailing lists. If you don't find what
you need, you can join the redhat-list and then
send mail to redhat-list@redhat.com with your questions.
To subscribe to the list, send mail to redhat-list-request@redhat.com with the subject line reading:
Due to relatively high traffic on that list, we also have the redhat-announce-list. It is used only for announcements of major concern to the Red Hat community and is low traffic.
To subscribe to the list, send mail to redhat-announce-list-request@redhat.com with the subject line reading:
We also have a list for developers.
To subscribe to the list, send mail to redhat-devel-list-request@redhat.com with the subject line reading:
You can also peruse our bug tracking system via the WWW. See
http://www.redhat.com/bugs. All open and closed bugs are listed
there. We are working to improve the speed and layout
of the bug tracking system. It will get better soon...
Send mail to tech-sup@redhat.com or report the bug to the redhat-list. Again, if you didn't buy Red Hat from us or the ACC Bookstore, please see the previous question, ``How do I get support...''.
When reporting problems, please be as detailed as possible!!! For example, if you can't get Red Hat to see your SCSI drives, tell us:
If you can't get your CD-ROM recognized, tell us:
Again, be as detailed as possible about your problem!
There have been several now. Here's a rundown:
For a current list of supported hardware, please see:
http://www.redhat.com/
Look under the Red Hat support section.
For a better list of video cards, you should see:
http://www.xfree86.org/
Red Hat 2.1 provides several boot images that should work with
the 2940. We don't officially support it since there is no 2940
driver in the 1.2.13 kernel distribution, but we are trying to help.
None of the images in the 1213 directory support the 2940. You
can get images that do support it in the 2940 directory or in
the 1332 directory. We suggest using the ones in the 2940
directory. If you can't get those to work, you can try 1.3.32 images.
In both cases, please see the next question in the FAQ!
Some tips on getting the drivers to work:
All of the above changes need to be made in the 2940 BIOS.
The Adaptec 274x and 284x are supported but may need to be reconfigured to work properly. It has been reported that the wide negotiation on these cards is not quite working, so it should be disabled.
There is a problem with the images in the 1332 and 2940 directory. Under
DOS, the images are named filename.img. In reality, they are
really named filename.img.gz. These images are compressed using
gzip. If you know it, that's fine. All you need to do is copy the
image to your hard drive. Then there is the other problem. In the
dosutils directory there is a copy of gzip.exe. It is not
the gzip program, it is actually a self extracting archive of
the gzip program. You need to copy it to your hard drive as well
and run it. It will extract itself and some other files.
Once you've gone this far, you can now uncompress your image and write it to floppy. Do the following:
move filename.img filename.gz
gzip -d filename.gz
rawrite
Then give rawrite filename as the file to write to floppy.
Also, you'll notice the IDE/SCSI CD-ROM images don't exist. We removed them due to space requirements. If you require one of them, you should just use the image numbered one higher (the Mitsumi image). It has drivers you don't need, but should still work).
There are many applications for Linux available. Please see
http://www.redhat.com/ and go to the
``Linux Applications and Utilities'' section. This section
is maintained by a private individual that is not related to
Red Hat in any way. You will find information on nearly
every product available for Linux on his pages.
Yes. We include the exact source that was used to build the distribution.
From release 2.0 on, Red Hat Linux is built on
a packaging system called RPM that ONLY uses pristine source
(the same as what you'd find at the author's ftp site) and possibly
a Red Hat patch. Complete information on RPM is available on
http://www.redhat.com.
Red Hat 3.0.3 ships with XFree86 3.1.2, and comes standard with a very nice configuration tool.
Yes. Both will install just fine on a Red Hat system.
For the sake of brevity, we can't list them all
here, but you can find a complete list on
http://www.redhat.com/
This will not only give you a list, but will allow you
to query the packages
to find out in more detail what each of those packages
actually has in it. We include not only a description
of the package, but a complete file list for each
package as well.
In a word, no. It is not a good performance idea. Aside from that, you don't ``need'' DOS on your machine anyway :-)
Due to an oversight on our part, no documentation on the rescue disk was included with 2.0 or 2.1. The disk image is there and works, however. To use it:
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