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Running Dell Online Diagnostics in GUI Mode

Dell™ Online Diagnostics Version 2.12 User's Guide

  Running Diagnostic Tests


This section provides step-by-step instructions on running Dell™ Online Diagnostics in graphical user interface (GUI) mode.


Running Diagnostic Tests

To run diagnostic tests, perform the following steps:

  1. Launch the application.

  2. In the Diagnostic Selection section on the left, select the appropriate option from the Selection Options drop-down menu.

NOTE: If a device is grayed out, the device does not have any tests available. Configuration information for this device is displayed in the Configuration tab.

In the Diagnostic Information section on the right, the Tests Selected tab lists the currently selected diagnostic tests. Click Run Tests to execute the selected tests.

NOTE: The Warning row displays the non-critical icon to indicate that tests with possible non-critical errors have been selected. Double-click the icon to view the test warning.
NOTE: The tests are queued for execution in the order in which they were selected. To stop tests from queuing, click the Stop button on the Queuing Diagnostic Tests window.
  1. Click the Status tab to monitor the status of the test execution.

The icons in the Result column indicate the status of each test.

The In Progress icon ( ) indicates that the test is currently being executed.

The Aborted icon ( ) indicates that the test was aborted.

NOTE: Not all diagnostic tests support the Abort option. If a test's status is Ready, it can be aborted. Only tests that support the Abort option can be aborted when in the Executing state. See Table 4-1.

The Suspended icon ( )indicates that the test was suspended and may be restarted again at a later time.

NOTE: Not all diagnostic tests support the Suspend feature. See Table 4-1.

The OK icon ( ) indicates that the test executed successfully and no errors were encountered.

NOTE: The Abort/Suspend/Abort All options are not available until a few seconds after queuing is complete. All queued tests must have the Status column filled in the table for the Abort/Suspend/Abort All option to be available.

The non-critical icon ( )indicates that non-critical errors were encountered during the execution of the test.

The Critical icon ( ) indicates that the test has failed.

  1. Click the Results tab to see a brief description of the test execution result. The Results column contains a brief description of the results of the tests. You can also double-click anywhere in the row to see the details of a particular test, which is displayed as a pop-up window. For example, if the application encountered a non-critical error while executing a test, the Results column displays a brief description of the nature of the error and any actions to take.

Configuring the Test Execution Settings

You can configure the test execution setting to use a faster algorithm to conduct the test. Perform the following steps:

  1. Select the tests you want to run in the Diagnostic Selection section.

  2. Click the Tests Selected tab in the Diagnostic Information section. All the selected tests are displayed.

  3. Select the Quick Test check box in the Diagnostic Options section at the bottom. If this option is available for one of the selected tests, the test is run in this mode.

NOTE: The Quick Test feature is not a supported test mode for all tests. Only a few tests support this feature. See Table 4-1 for supported test modes.
NOTE: If no errors are reported after running in Quick Test mode and you suspect that the hardware still has problems, it is recommended that you deselect Quick Test and run the test again.
  1. Use the Number of Passes option to specify the number of times you want the tests to run. The minimum value is 1 and the maximum is 20.

Table 4-1 lists the tests that support any or all of the Abort, Suspend, and Quick Test test features.

Table 4-1. Supported Tests for Abort, Suspend, and Quick Test 

Test

Device

Abort

Suspend

Quick Test

Hayes Basic Command Test

Modem

X

 

 

Hayes Extended Command Test

Modem

X

 

 

S-Registers Test

Modem

X

 

 

Read Exerciser Test

CD/DVD drive

X

X

X

Linear Seek Test

Diskette drive

X

X

X

Funnel Seek Test

Diskette drive

X

X

X

Read-Write Test

Diskette drive

X

X

 

Adaptec Array Disk Test

Hard drive

X

 

X

LSI Array Disk Test

Hard drive

X

 

X

IDE Hard Disk Test

Hard drive

X

 

X

SCSI Disk Test

Hard drive

X

 

X

Adaptec RAID Controller Hardware Test

RAID controller

X

 

 

LSI RAID Controller Hardware Test

RAID controller

X

 

 

Post Result Test

DRAC

X

X

 

Tape Media Test

Tape drive, autoloader, and library

X

X

X

Tape Self Test

Tape drive, autoloader, and library

X

 

 

Tape Changer Slot to Slot test

Autoloader and library

X

 

X

Tape Changer Slot to Drive test

Autoloader and library

X

 

X

Tape Changer Slot to IE test

Autoloader and library

 

 

X

Disk Self Test

SAS and SATA drives

X

 

X

Controller Log Test

PERC 5/i Integrated, PERC 5/i Adapter,
PERC 5/E Adapter,
PERC 6/i Integrated, PERC 6/i Adapter, and PERC 6/E Adapter

X

 

X

Enclosure Log Test

PowerVault MD1000 and
PowerVault MD1120

X

 

X

Phy Integrity Test

PowerVault MD1000 and PowerVault MD1120

X

 

X

Disk Blink Test

SAS and SATA drives

X

 

 

NOTE: The Dell Remote Access Controller (DRAC) diagnostic tests require the RAC software components to be present on your system. See your DRAC user guide for more details.
NOTE: Tape Media Test does not support the Abort option on LTO-4 drives.

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