Audience
and Online News Delivery:
The Impact of Technology
on Editorial Gatekeeping
Elizabeth
Rogers, Central Piedmont Community College
The explosion of electronic
journalism (Editor and Publisher reports an 83 percent increase
in newspaper web sites in the last two years) and the increasing range
of options for instantaneous news coverage are easily documented. Beyond
tallying these increased news outlets, however, media analysts also can
begin examining the impact of this method of news delivery and the evolving
function of online editors. Although traditional daily newspaper criteria
-- such as issue or event prominence, local relevance, and reader interest
-- still guide many editors in filling the screens of their online editions,
audience-centered formulae are also driving the journalistic decision-making
process on content inclusion, placement, and tone. Based on page impression
data, textual analysis of daily newspaper web pages, and interviews with
online editors and new media managers, this paper will address the major
factors in the online newspaper's gatekeeping function.
In this post-modern, post-Einsteinian
period, time becomes space, as most major dailies are able to expand exponentially
from three, static print editions to 24-hour web pages with updates every
few minutes. Given the myriad wire service, syndicated, and in-house sources
for news copy, the online editor sifts daily through a melange of possible
stories. The electronic news budgeting process becomes a constant hacking
through copy, photo files, and wire service updates to decide which stories
will be displayed, which deserve headline links, and which will be discarded
for lack of space, importance, or reader interest. Once editors select
articles, they still wrestle with issues of placement and display as they
fashion a 'look' and 'feel' for their web sites that often differ significantly
(usually less conservative) from the tone of their printed-page counterparts.
Running throughout this sequence is a more emphatic version of the age-old,
editorial gatekeeping quandaries: What should we show our readers versus
what do our readers want to see? And, add to that the bottom-line corollary
of today's competitive electronic marketplace: How many page views will
it get? |