(p. 63) Design and Analysis "The traditions of Western thinking are based on analysis and argument. The major thrust of Western education is "analysis." In order to understand information, in order to understand situations, we need to analyze them. Through analysis we break down complex and unknown situations into bite-sized chunks that we can recognize and with which we can cope." "With analysis we are interested in 'what is.' With design we become interested in 'what could be.'" "...Unfortunately, design is not just the putting together of elements in a sort of additive way. There is a need for concepts and these concepts will not come simply from the synthesis of separate elements." (p. 64) "instead of assuming that analysis reveals a map with ready-made roads upon it, we should assume that the map only shows the terrain and we have to 'design' the roads."