Key |
Name |
Measurement |
Last
Updated Q3 of FY 2007 |
Description / Comment |
5 |
Screening
of Incoming Emails
as Spam
Before Delivery to Client Mailboxes |
[This is the
FY07 Q1
reading.
Q2 FY07 data
is not yet available.]
1.4 M
Average spam emails screened per month. |

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MIT combats spam email using state-of-the-art techniques for identifying
it before delivering it to client inboxes. IMAP users can opt for
spam-identified mail to go straight to a Spamscreen folder and not their
Inbox. POP users can filter their email based on spam-oriented
email headers added at MIT.
A system of Barracuda devices were
installed in August 2006 to prefilter email. Immediate
40% reduction in spam continuing downstream for further
processing.
NOTE: The measuring system for this
variable is currently down and has been since September
2006.
|
6 |
Screening
of Incoming Emails with
Virus Payloads
Before Delivery to Client Mailboxes |
[This is the
FY07 Q1
reading.
Q2 FY07 data
is not yet available.]
225 K
Average emails per month. or about 7,500 per day.
|

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Target is to
reject all virus infected email before it can pose a threat
to MIT email users.
Infected
email was ~4% of total volume a year ago, and tends to be
about 1% now.
NOTE: The
measuring system for this variable is currently down and has
been since September 2006.
|
7 |
Web Self Service
distributions of
MIT-Licensed Software |
11550
software
licenses
distributed via web download, average per month. |

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All self-service
downloads are delivered instantly. Software is
available 24-hours per day at any networked computer with
appropriate MIT certificates for authorization. |
8 |
Adoption
of IS&T Collocation Service for DLC-owned Servers |
121
In Q2
of FY06, ownership of these 97 servers was distributed across
27 DLCs. |

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The goal of this service is to
maximize value to DLCs by offering a robust machine-room environment to
their servers, while also maximizing the use of IS&T machine room
capacity.
Growth in servers is
25% over last year. |
9 |
Adoption
of the TSM Backup
Service by MIT community |
5400
Unique "nodes" or
machines subscribing.
Q2 of FY06 was 4800. |
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TSM is a network-based backup
service offered at a small fee per month. Target is to provide effective
backup service to all who want it.
Service adoption increases by
about 4% per quarter.
The number of subscribers is up
13% over a year ago. |
10
|
Copyright Infringement Cases |
226
Average cases
created per month for the quarter. |

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While MIT is not directly
involved in the resolution of these cases, IS&T has an active Awareness
campaign intended to discourage this behavior at MIT.
The target
for this measure is significant reduction overall relative
to the previous year. The most recent quarter is up
more than 400% over a year ago. |
11 |
Network Security
Cases |
84
Average cases created per month
for the quarter |

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Network security is a
collaborative IS&T effort, representing the cumulative effect of many
efforts, including the creation and marketing of the Windows Automated
Updated Service, issuing policy statements that encourage personal
firewall software, server settings that rejectexecutable email
attachments at the network perimeter, and outreach and software
licensing initiatives to facilitate upgrading to the latest versions of
software otherwise vulnerable to viruses.
As there is no apparent
decrease in attempts to cause network-security-related incidents, a
persistent decline in their frequency and scope should reflect well on
MIT's performance in successfully derailing them. |
12 |
Wireless Network,
Clients, Unique Users Per Day |
This is the FY07 Q1 reading.
Q2 FY07 data
is not yet available.]
5600
Average Unique Users
connecting wirelessly per day, for the quarter.
Q1 of FY06 was 3500. |

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Target is to provide wireless
and wired access as equivalent choices to all of MIT campus.
The wireless network was not
fully available across all of campus in FY05. FY06 represents an increase of
almost 30% over the previous year.
The vertical lines
in the graph indicate the range of minimum and maximum
unique users.
NOTE: The
measuring system for this variable is currently down and has
been since September 2006. |
13 |
On-Campus
Utilization of IS&T-provided Self-Help Web pages |
65 K
This represents an increase of about 48% over a year ago. |

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Total
on-campus web hits per quarter to official IS&T self-help web pages
Target is to increase the
amount of support provided in Self Help channels.
Usage patterns
continue to show
the most intense use during the "getting connected" period
of the academic year. |
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