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Claims and Member Services is dedicated to:
- Answering questions about your coverage, benefits, and
any problems with the Traditional and Flexible MIT Health
Plans, Kwajalein Option, MIT Student Extended Insurance
Plan, and MIT Affiliate Extended Insurance Plan
- Answering billing questions concerning services obtained
through one of our affiliated hospitals, such as Massachusetts
General, Brigham & Women's Hospital, Children's Hospital
Boston, and Mount Auburn Hospital
- Processing claims for several MIT services administered
by MIT Health Plans, notably prescription drugs and outpatient
mental health. Claim forms, which are available in the Forms
section, specify where to mail your claims
Staff
mservices@med.mit.edu
Leslie Patton, manager, 617-258-5330
Jacqueline Donnelly, 617-253-5979
Donna Greene, 617-253-5979
Darlene Paulino, 617-253-5979
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