At MIT Medical, our commitment to quality care is reinforced by a respect for your individual needs and rights. Our entire staff supports your right to understand your illness, the care you'll receive, and the likely outcomes and potential risks for your course of treatment.

At MIT Medical, confidentiality and patient privacy are an important part of who we are and how we work. All MIT Medical employees agree in writing to uphold our privacy practices, and violations are grounds for disciplinary action.

The Federal Health Insurance Portability and Accountability Act (HIPAA) and Massachusetts law support our commitment by regulating the privacy protection of patients medical information. We encourage you to review our privacy practices for both MIT Medical and our health plans.

Massachusetts state law further safeguards many provisions of our patent rights policy, such as your right to seek information about your treatment, medical records, and bills.

If, for any reason, you are dissatisfied with any aspect of your care at MIT Medical, we encourage you to talk to your clinician or one of the Patient Advocates.

For a complete summary of your rights and responsibilities at MIT Medical, please download our brochure, Patient Rights and Responsibilities (pdf) in English, Chinese (simplified), Chinese (traditional), Japanese or Korean. To learn more about our Patient Advocate program, please visit Patient Advocate on the web site.