who we are

Meet the Staff

Seven professional staff members and several student staff members manage daily operations at the Public Service Center.

Many of the PSC programs were begun and continue to function as student initiatives under student leadership. Our dedicated student staff program coordinators work in conjunction with our professional staff members to develop and lead our various service opportunities. Student staff members develop skills in critical thinking, program management and leadership, while contributing towards meaningful public service.

Changes and growth in programs and initiatives, combined with a steady graduation rate create many opportunities for new student staff. For more information on current openings, we encourage interested students to visit our jobs page.

Professional Staff

Read more about us by clicking on our names.

Sarah Bouchard, Community Engagement Administrator
Email, W20-549, 617-253-8968

Natalie Britton, Director for Strategic Initiatives
Email, W20-549, 617-253-7979

Laura Anca Chichisan, Communications Coordinator
Email, 4-104, 617-253-6821

Alison Hynd, Director for Programs & Fellowships Administrator
Email, W20-549, 617-258-0691

Chiara Magini, Community Employment Administrator
Email, W20-549, 617-253-8065

Keely Swan, IDEAS Global Challenge Administrator
Email, W20-549, 617-715-5474

Lorena Tovar, Senior Administrative Assistant
Email, 4-104, 617-258-9361

Student Staff and Associates


Lilian Dove '18, ReachOut Assistant, Email

Mariana Ballina '16, Communications Assistant, Email

Carolyn Escobar Kent MBA '17, IDEAS Communications & Outreach Coordinator, Email

Jiwon Victoria Park '17, IDEAS Assistant, Email

Julie Peterson G (Lesley University), Graduate Assistant for Fellowships and Programs, Email

Lauren O'Brien G (Boston College), Community Engagement Programs Graduate Assistant, Email

Anthony Rosario '19, Undergraduate Service Programs Coordinator, Email

Kyla Truman '17, Undergraduate Service Programs Coordinator, Email

Wen Zeng '17, Design Assistant, Email

All student and volunteer staff can be reached by calling the PSC main line,
617-253-0742. Office hours vary.