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   Address*Phone**
Information Services & Technology (IS&T)   253-1101
URL http://web.mit.edu/ist/
COMPUTING HELP DESKN42253-1101
Email computing-help@mit.edu
URL http://web.mit.edu/ist/help
Client Support Services    
DirectorDon MontabanaN42-175253-5654
URL http://web.mit.edu/ist/org/css/
Computing Help Desk N42 253-1101
ManagerOliver ThomasN42-140Z253-9682
ManagerBarbara GoguenN42-150C253-6135
Athena RCCN42258-9444
Hardware RepairN42253-0815
Departmental IT Resources    
ManagerChris LavalleeE19-630253-0195
Athena Cluster SupportN42253-1410
Email hotline@mit.edu
Student Laptop ProgramN42253-7664
Email acis-help@mit.edu
IT Security Support    
ManagerTim McGovernN42-065253-0505
Email security@mit.edu (general questions)
Email infoprotect@mit.edu (data protection and security)
Email stopit@mit.edu (online harrassment and misuse of MIT computing resources)
Email dmca-agent@mit.edu (electronic copyright infringement)
Publishing    
ManagerMark WiklundN42-290253-0686
Software Licensing and Distribution    
ManagerJonathan HuntN42-005253-0172
Academic Software AcquisitionsN42253-8613
Telephone Client Support    
ManagerJana TarasenkoE19-741253-6377
Operator Assistance/NameConnector253-1000
Email nameconnector@mit.edu (for updates)
Telephone Customer Service RepsE19253-3670
Email telecom-csr@mit.edu (moves, adds, changes, calling cards, voice mail, billing)
Telephone Info CenterE19253-3654
Email tele-info@mit.edu (operators, audio bridge, conference calls)
Telephone RepairE19253-4357
Email 3help@mit.edu
Training/Consulting    
ManagerKathryn KibbeeN42-290F253-8181
Adaptive Tech for Info & Computing7-143253-7808
Email atic@mit.edu
Departmental Consulting & Application Development (DCAD)N42253-3500
Email dcad@mit.edu
Training Services RegistrarN42253-7685
Email istrain-reg@mit.edu
Finance and Administration    
Acting DirHolly Bickle10-256253-0935
URL http://web.mit.edu/ist/org/fs/
Human Resources    
DirectorJesse SimoneN42-227253-3710
URL http://web.mit.edu/ist/org/ss/
Infrastructure Software Development & Architecture    
DirectorWilson D'SouzaW92-159324-8966
Business MgrPatricia SheppardW92-114253-3149
URL http://web.mit.edu/ist/org/isda/
Content and Collaboration Services    
ManagerDerek JaegerW92-114324-9159
Data and Reporting Services    
ManagerMary WeisseW92-158253-5928
Development Software and Platform Services    
ManagerCatherine IannuzzoW92-148324-0226
Kerberos Consortium    
Exec DirSteve BuckleyW92-129324-9167
Office of the Vice President    
Vice PresidentJerrold M Grochow10-219253-3103
Spec Asst to VPDavid Segaloff10-219253-3460
Sr IT MgrSteve WinigE19-738253-4558
Admin MgrJoanne Sayers10-219253-3104
Sr IT Project MgrTaeminn Song10-219324-7664
Strategic CommunicationsChristine FitzgeraldN42-240N253-9814
VoIP Transition MgrElliot EichenN42-169253-8647
IT Energy CoordLaxmi RaoN42-040F452-2333
Operations & Infrastructure Services    
DirectorTheresa ReganW91-201B258-7358
Server Hardware Maint ContractsMarion BagleyW91-116253-1744
URL http://web.mit.edu/ist/org/operations/
Co-location Services W91-130 253-7049
URL http://web.mit.edu/ist/topics/serverservices/colocation.html
Data Center Operations W91-107 253-7049
URL http://web.mit.edu/ist/dost/
Network Operations    
MIT Network SecurityJeff SchillerW92-190253-8400
Network & Infrastructure SvcsMark SilisW92-172253-2782
Telecom & Network InstallsAndrew BonvieW92-171258-6441
WinAthena & Windows DomainRichard EdelsonW92-168253-3347
Telephony InfrastructureLouise KeohaneE19-693253-6100
Cable TelevisionRandy WinchesterW91-322H253-7431
Server Operations    
Email ops@mit.edu
Email asst-help@mit.edu
URL http://web.mit.edu/ist/topics/serverservices/serverops.html
Student & Administrative Information Systems    
DirectorChristine MeholicW92-278324-8934
URL http://web.mit.edu/ist/org/admincomputing/
Administrative Computing    
ERP Systems MgrBart DahlstromW92-296253-9605
HR-Payroll TeamJulie BlockW92-114258-0794
EHS TeamHao WenW92-210253-8951
Logistics Team MgrRobert RomanowiczW92-210452-3131
Next Generation Student System Services    
Program DirDean BriggsW92-210324-5964
Project DirJoAnne StevensonW92-290258-7870
Planning    
PlanningVeronica DuLongW92-210258-6186
Quality Assurance    
ManagerWendy BastosW92-210258-9197
Student Systems    
ManagerMark DamianW92-291258-0737
Financial SvcsJanet SahlstromW92-210258-6486
Academic SvcsMatthew BurfeindW92-210324-9169
Common SvcsLori SingerW92-210324-8971
AdmissionsEamon KearnsW92-290253-8577
Technical Services    
ManagerKevin LyonsW92-210258-6483
Inside MIT Design & DevRichard MurphyW92-210258-9856
R/3 AdminRon ParkerW92-210253-1339
ABAP/ITSWai-Ming LiW92-210253-4972
* The office addresses can be located on the MIT Campus Map.
** All seven-digit phone numbers are in the 617 area code.