MIT Ombuds Office

neutral, confidential, independent, informal

Off the Record

If you are not sure where to go, or you want to discuss a matter confidentially or surface a concern without giving your name, please feel free to visit us or call us—the Ombuds Office—in Room 10-213, or at 617.253.5921.  You are also welcome to discuss a matter first, off the record.  You can always call outside of normal working hours and leave an anonymous message on our voice mail.

Contact

Ombuds Office
77 Massachusetts Ave
Room 10-213
Cambridge MA 02139
Phone: 617.253.5921
Fax: 617.253.1931
Hours: 9:00-5:00

Mission

The MIT Ombuds* Office helps people express concerns, resolve disputes, manage conflicts, and learn more productive ways of communicating. The Ombuds Office serves as an independent, confidential, neutral and informal resource to the diverse MIT community—it is a resource for faculty, staff, students and post-docs. It provides a place for every voice at MIT to be heard and to receive impartial attention without fear of loss of privacy. The Ombuds Office seeks to promote a fair conflict management system and supports systemic changes to achieve this goal.

*This office uses all four terms—ombud, ombuds, ombudsperson, and ombudsman.

Emergencies

You can always get emergency help. 

Dial 100 if you are at MIT (the MIT campus emergency number).
The Police at MIT: 617.253.1212
MIT Medical: 617.253.4481

Or check out:  http://web.mit.edu/emergency/  if  you are wondering if something unusual is happening on campus.