Dr. S. “Raj” Rajagopalan is a Professor of Operations Management in the Information and Operations Management Department in the Marshall School of Business at the University of Southern California (USC). He was Chair of the Information and Operations Management Department from 2000 to 2004. He holds a Ph.D. in Operations and Technology Management from Carnegie Mellon University, a master's degree in business from the Indian Institute of Management, Ahmedabad, India, and a bachelor's degree in mechanical engineering from the Indian Institute of Technology, Madras, India. His research interests include supply chain management, service operations, product variety management, technology acquisition and capacity planning. He has published several articles on these topics in Management Science, Operations Research, Journal of Operations Management, and Production and Operations Management. He is currently a Senior Editor at Production and Operations Management and has served as an Associate Editor at Management Science and Operations Research, and as a Department Editor at IIE Transactions. He has consulted in areas such as supply chain management, revenue maximization, process improvement, production and staff planning, forecasting and logistics for Johnson and Johnson, Hewlett Packard, Fidelity Investments, Heinz, Amcor Sunclipse, American Golf, Coleman, etc.