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Emergency Information

The School of Science is commited to the safety and well-being of all the members of the community.  Listed below are contacts and resources for emergencies of all kinds.  

It is very important to note that to contact police, ambulance, and fire on campus, dial 100 from campus phones or 617-253-1212 from all other phones.  It is strongly recommended that you program 617-253-1212 into your cell phone.

The School has organized a team to coordinate our response to emergencies and serious incidents during and after the event.  After calling emergency services, please contact your department, lab or center's team member to alert them to the situation.  Team members can find information on response plans on Stellar (Certificates required).

 

Emergency Contacts

Campus Emergencies
(MIT Police)

24-hour police, ambulance, fire, first aid, dean on call.

From campus phones

Dial100

From other phones, dial
617-253-1212

MIT Police

In addition to emergency services, campus police provide a range of services, including: 

  • providing information and training on crime prevention
  • answering questions about legal processes
  • providing help with harassing phone calls and domestic abuse issues 
  • bike and laptop registration
  • lost and found 

General business:
617-253-1212

Guest parking:
617-253-7276

Lost and found:
617-253-9753

MIT Medical 24-hour urgent care 617-253-1311
MIT Mental Health and Counseling

For urgent issues, a mental health clinician is on call and available 24 hours a day, seven days a week.  Services are available to MIT students, faculty, staff, employees, and family members.

Weekdays, 8am-7pm: 
617-253-2916

Nights/weekends:
617-253-4481

Walk-in urgent hours:
M-F, 2pm-4pm

MIT Facilities 24-hour emergency repairs 617-253-4948

 

International Emergencies

International SOS MIT has contracted with the travel assistance company, International SOS,  to provide emergency medical and security evacuation services to faculty, staff, and students who are travelling abroad on MIT business.  International SOS has 24-hour alarm centers, international clinics, and remote-site medical facilities covering five continents.

Questions (MIT Insurance Office):  617-253-2823

Emergency contact numbers, by region

MIT Credit Card 

In the event that your card has been put on hold while travelling, please call Bank of America.  You will need:

  • Account billing address:  77 Massachusetts Ave, Cambridge MA, 02139
  • Account phone number:  617-253-8366
  • Activation ID:  Your MIT ID number
  • Account name:  Kathleen McGrath or Kim Harmon

Bank of America (US):
888-449-2273

Bank of America
(Outside of the US):
509-353-6656

MIT Card Services:
617-253-8366

 

Emergency Procedures and Preparedness

Incident Response Procedures PDF icon Intended for designated Incident Response team members, this resource details instructions for responding to various emergencies and other significant incidents both during and after the event.  
Requires certificates.
 
MIT Emergency Response Guide PDF icon

A step-by-step guide to responding to incidents, designed to be posted in a easily accessible place, and with spaces alloted for aditional contacts and work area-specific procedures.  Provides procedures for:

  • medical emergency
  • skin contact with radiological, chemical, or biological materials
  • critical laboratory incidents
  • radiation spills
  • biological spills involving microorganisms
  • fire
  • hazardous waste management
 
Environmental Health & Safety Office

This office provides a wealth of information, tools, forms, and help relating to EHS, including:

  • Resources and help for emergency management and planning
  • Training on such topics as biosafety, chemical safety, workplace and lab safety, environmental stewardship, waste management, and radiation protection.
  • Guidance, best practices, and tools for EHS management

617-452-3477
environment@mit.edu

 

Alerts and Information

MIT Alerts Sign up for email, text, and phone notifications of emergencies and advisories.

Sign up

Emergency Information Line Call for updates on the status of emergencies.  Status updates can also be found at the link to the left.

617-253-SNOW (7669)
3-SNOW (7669) on-campus

Computer and Communications Outages Lists current issues and updates for the MIT network, email, academic services, and telephone services. 617-253-3696

 

Resources for Safety and Well-Being

Student Support Services S3 provides support for students having trouble with academic work for personal or medical reasons and helps students navigate the various resources availabe at MIT. 617-253-4861
MIT Mental Health and Counseling

MIT Medical’s Mental Health and Counseling Service provides:

  • Evaluations and consultations
  • Brief treatment (counseling/psychotherapy and medication)
  • Referrals
  • Urgent care
  • Group counseling
  • Neuropsychology consults to assess cognitive or attention problems, disorganization, lack of motivation, or personality changes
617-253-2916
Violence Prevention and Response

VPR helps members of the MIT community prevent and respond to sexual violence, sexual harassment, dating or domestic violence, stalking, and unhealthy relationships, whether issues occur on- or off-campus and whether help is needed for oneself or for a friend.

Services are free, confidential, and available 24 hours by phone.

617-253-2300
VPRadvocate@med.mit.edu

Saferide Saferide provides a safe means of transportation at night within and around the MIT campus. This is a free service and is available to all members of the MIT community.

617-258-6510
mitparking@mit.edu