Short Programs

Program Outline for all Tracks

Day 1 – All Tracks meet together for Fundamentals of Lean Thinking

• Why Am I Here?
• The Start of Your Lean Journey
• Fundamentals of Lean Thinking
• Plant tour to medical devices company
• Lean Office
• Value Stream Mapping Fundamental

Day 2 – Enterprise and Product Development Tracks: Lean Manufacturing Enterprise Lego® simulation

• Applying lean fundamentals to eliminate waste
• Seeing process and applying Value Stream Mapping
• Supply Chain Basics
• Lean Engineering Basics

Day 2 – Healthcare Track: Lean Clinic Lego® simulation

• Applying lean fundamentals to eliminate waste
• Seeing process and applying Value Stream Mapping
• PDSA and standard work
• Root cause analysis

Day 3 Morning – All tracks meet together

• Accounts Payable Case Study
• Variability Simulation
• Enterprise Guest Speaker: Dr. Eric Dickson

Day 3 Afternoon – Enterprise and Product Development Tracks

• Quality Tools and Topics
• People: The Heart of Lean
• Implementing Lean

Day 3 Afternoon – Healthcare Track

• Stakeholder value expectations
• High Performance Healthcare
• Lean Healthcare Implementation
• Sharing experiences

Days 4 and 5 – Product Development Track

• Principles of Lean Product development
• Selecting the right product
• Product lifecycle value
• Efficient execution
• Enterprise design
• Lean Product Development roadmap

Who Should Attend

Lean concepts are appropriate for any functional area within an organization. Lean principles can be applied in every aspect of a business/government/non-profit operation, including manufacturing and factory management, logistics and supplier management, customer relations, office processes, healthcare delivery, product design and engineering, and curriculum design and delivery. There is no prerequisite for this class.

People who may benefit from the Enterprise Track include:

• Project managers and individual contributors who are new to lean concepts
• Senior program managers and team members engaged in organizational change
• Engineers and engineering managers
• Project managers in Logistics, Quality, and Supply Chain Management
• First and second level managers in manufacturing operations
• Air Force or Navy employees working on continuous improvement programs such as AFSO21, AirSpeed, and others
• U.S. Army divisions working on six sigma, lean, and other improvement projects
• Academic faculty and staff who are striving to incorporate lean principles into their curriculum and institutional processes
• Non-profit leaders embarking on change activities

People who may benefit from the Healthcare Track include:

• Cross-functional teams of healthcare providers (see discounts section)
• Physicians and mid-level providers
• Nurses and all other allied health professionals
• Healthcare administrators
• Healthcare insurers
• Suppliers to healthcare providers
• Faculty and trainers who are incorporating lean principles into their curriculum
• Non-profit leaders embarking on change activities

People who may benefit from the Product Development Track include:

• Managers of product department programs or departments
• Engineering personnel with responsibility for adopting lean six sigma techniques
• Academics teaching product development process design
• Consultants involved in improving product development processes
• LAI Lean Academy® Alumni from engineering departments

* Academic Promotion
The developers of this curriculum have designed the course in a modular format so that faculty members might be able to incorporate relevant materials into their existing curriculum. A special academic promotion allows a limited number of faculty members to participate in this course at a reduced cost. Instructor versions of portions of the curriculum are available free to faculty from LAI Educational Network member schools and for nominal costs for others to use for non-commercial educational purposes. Please inquire for further information.

About The Instructors

Earll M. Murman, Ph.D.
Earll Murman is Ford Professor of Engineering Emeritus at MIT. He served as Co-Director of the Lean Advancement Initiative (LAI) from 1995-2002, as Head of MIT's Department of Aeronautics and Astronautics from 1990-1996, and as Director of Project Athena from 1988-1991. In addition to his 26 years in academia, his career includes 13 years of industry and government experience. He is the founding director of the LAI Educational Network, a group of over 60 universities developing and deploying Lean Six Sigma curriculum in healthcare, engineering, and management domains.

Dr. Murman is the lead author of the book, Lean Enterprise Value: Insights from MIT's Lean Aerospace Initiative, published by Palgrave in March 2002. Lean Enterprise Value, a definitive account of the past and future implementation of lean principles and practices in the aerospace domain, received the 2003 Best Engineering Sciences Book Award from the International Astronautical Academy. It has been translated into Chinese and Korean. He has over 100 publications in lean thinking, aerospace engineering, and engineering education areas.

Dr. Murman graduated summa cum laude in Aeronautical Engineering from Princeton University in 1963 and received his Ph.D. in Aerospace Engineering from Princeton in 1967. He is a member of the U.S. National Academy of Engineering, President Elect of the Washington State Academy of Sciences, a foreign member of the Royal Swedish Academy of Engineering Sciences, an Honorary Fellow of the American Institute of Aeronautics and Astronautics, a Fellow of the Royal Aeronautical Society, and member of the Academy for Healthcare Improvement and the International Council of Systems Engineering.

Julie Vannerson, MD
Dr. Vannerson is Assistant Professor of Clinical Medicine at Indiana University School of Medicine. She is a practicing physician of Internal Medicine and Assistant Program Director for the Indiana University Internal Medicine Residency Program. Julie has a decade of practice and teaching experience in both inpatient and outpatient adult medicine settings. Part of her teaching role most recently has involved the development and implementation of a continuous quality improvement curriculum for Internal Medicine residents that focuses on the application of Lean Six Sigma tools in the outpatient care setting.

Aside from her clinical and educational work, Dr. Vannerson is the Assistant Director for Practice Improvement in the Division of Continuing Medical Education at Indiana University School of Medicine. In this role, she is responsible for developing and implementing educational programs for faculty to improve their knowledge and skills of system-based practice improvement. One program sponsored by the Division and co-facilitated by Dr. Vannerson is the Bridges to Quality Program. This multi-center initiative utilizes a train-the-trainer model to provide physician and other healthcare team members with the knowledge and skills to convene and lead process improvement teams. The program curriculum focuses on the utilization Lean Six Sigma tools to improve clinical microsystem processes.

Dr. Vannerson completed her residency in Internal Medicine at the University of Tennessee Health Science Center in Memphis in 2002. She received her M.D. from the University of Tennessee in 1998. She has spent her entire career in academic medicine, first as an Assistant Professor of Medicine at the University of Tennessee from 2002-2007 and most recently as an Assistant Professor of Clinical Medicine at Indiana University.

Hugh McManus, Ph.D.
Hugh McManus is a Senior Special Projects Engineer at Metis Design, applying modern product development, business, and technical practices to the aerospace industry. He has done pioneering work in application of lean techniques to product development with MIT's Lean Advancement Initiative (LAI), including leading seminars and workshops, supervising research, and authoring several tools for lean transformation. He is currently facilitating lean short courses and transformation events using a unique business simulation (co-developed with Eric Rebentisch of LAI) to rapidly teach advanced lean concepts, and allow participants to experience lean transformations in a simulated environment. He is also developing, and working with, advanced tools for space system architecture and design.

He recently co-authored a book on lean methods in the Aerospace Industry, Lean Enterprise Value, and published several major tools and reports, including the LAI tools, “Product Development Value Stream Mapping (PDVSM)” and “Product Development Transition to Lean (PDTTL),” and an extensive report on new Space System Architecture methods. He has also co-edited a book on applications of polymer composite materials, has been an associate editor of the AIAA Journal of Spacecraft and Rockets, and has published over 60 peer-reviewed journal and conference publications. Recent publications include “Value Stream Analysis and Mapping for Product Development” (with R. Millard), “New Methods for Rapid Architecture Selection and Conceptual Design” (with D. Hastings and J. Warmkessel), “A Framework for Understanding Uncertainty and its Mitigation and Exploitation in Complex Systems” (with D. Hastings) and “Lean Engineering: Doing the Right Thing Right” (with A. Haggerty and E. Murman).

Dr. McManus has also taught and practiced aerospace structures and materials. He was a structural engineer at Lockheed Missiles and Space Company (now a division of Lockheed Martin), and at Kaman Aerospace for a total of 10 years, and taught structures and materials courses at MIT for 7 years. He remains actively interested in aerospace structural engineering, composite materials, structural health monitoring, and high-temperature polymer materials.

Dr. McManus received a Ph.D. in Mechanical Engineering from Stanford University in 1990, and S.B. and S.M. degrees in Aeronautics and Astronautics from MIT in 1980 and 1981. He has worked at Kaman Aerospace (1981-84) and Lockheed Missiles and Space Company (1984-1990), as the MIT Aeronautics and Astronautics Boeing Career Development Professor for 1991-94, the Class of 1943 Career Development Professor for 1994-97, Associate Professor for 1997-98, and as a Principal Research Engineer from 1998-2002. He is an Associate Fellow of the American Institute of Aeronautics and Astronautics.

Eric S. Rebentisch, Ph.D.
Eric Rebentisch is a research associate at the Massachusetts Institute of Technology’s Center for Technology, Policy, and Industrial Development and in the Lean Advancement Initiative (LAI). He leads LAI’s Enterprise Product Development group, which includes research and publication, tools development, and community development activities. His current research seeks to explain how product development organizations embrace change and continuous improvement in their core and extended operations. His work covers the aerospace, autos, medical devices, chemicals, and high-technology sectors.

He has played a principal role in developing research findings into policy recommendations and deploying them to U.S. Government organizations including the military and NASA, and in facilitating high-level value-stream mapping and transformation events in complex enterprises such as the U.S. Air Force, US Army, and the U.S. Department of Defense (DoD). He recently lead LAI’s enterprise transformation initiatives with the U.S. Army Materiel Enterprise and the U.S. Army System of Systems Engineering office, and leads its on-going efforts to help develop U.S. DoD strategic planning and performance management systems.

He is co-author of the book Lean Enterprise Value and numerous other publications in journals as varied as the Wall Street Journal and Management Science, as well as practitioner-oriented guidebooks and reports. At MIT he has taught courses in research methods and Lean/Six-sigma processes. He has been a principal in developing and deploying training and short courses at LAI and MIT, which have also been used widely in the defense aerospace sector and government to train managers and engineers in Lean Enterprise principles and practices and to facilitate improvement initiatives.

He received a Ph.D. in the Management of Technological Innovation from the Sloan School of Management at the Massachusetts Institute of Technology, a Master’s degree in Organizational Behavior from Brigham Young University, and a Bachelor of Science degree in Aerospace Engineering from the California State Polytechnic University, Pomona. Prior to academia, he worked in the aerospace industry as a propulsion engineer.

Eric Dickson, MD, MHCM, FAAEM
Dr. Dickson is Interim President of UMass Memorial Medical Group and a Professor of Emergency Medicine at the University of Massachusetts Medical School. He completed his medical degree and residency training in emergency medicine at the University of Massachusetts Medical School and has a Masters Degree in Health Care Management from Harvard University. Prior to returning to Massachusetts in 2008 he served as Professor and Head of the Department of Emergency Medicine at the University of Iowa Carver College of Medicine and Interim Chief Operating Officer for the University of Iowa Hospitals and Clinics. In addition to his other duties, Dr. Dickson has served as a member of the Baldrige National Quality Award Board of Examiners, lectures nationally on the use of Lean manufacturing techniques in healthcare, and is an active faculty member for the Institute of Healthcare Improvement.

AFSO21 Certification for participants

The LAI Lean Academy® has been approved to fulfill educational requirements for level I AFSO21 certification for USAF career fields of acquisition, logistics, science & technology, and test.

For more information, contact the Short Programs office.

Continuing Medical Education (CME)

For more information about what is required to receive CME credits, please review the following attachment.

This activity has been approved for AMA PRA category 1 credit by Indiana University School of Medicine.

Updates

Professor Murman hosted a webinar on April 21, 2011 "Designing and Deploying Lean Healthcare Curriculum". Click here to listen.