An underlying characteristic (typically related to skills, knowledge, self-concept, traits, or motives) which causes or predicts performance or behavior.
Those tasks and activities individuals do within their work roles.
Specifies those tasks and activities for which an individual is responsible over a certain time period. The specific nature and rapid pace of change in the workplace require regular updating of job descriptions.
A series of repeatable steps which produces value for an internal or external customer.
One who has overall responsibility for the success of a work process involving a number of people who often reside in different areas or departments. These people are engaged in activities and tasks which contribute to the success of the process.
Generic duties and responsibilities which embody a similar purpose of work for broad groupings of people (e.g., a leader's role encompasses his or her generic duties and responsibilities).
Clarifies overall purpose and direction for the efforts of those within that role. By its nature, requires only periodic review and revision.
A number of people with complementary skills who are committed to a common purpose, a set of performance goals, and an agreed approach to the work for which they hold themselves mutually accountable.
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