Burning Issues

Work-In-Progress, August 15, 1995

At our initial working session in June 1995, the I/T Leadership Team used the affinity diagram (aka KJ) tool on the question: What are the BURNING ISSUES this team must deal with? These are the resulting header cards:

  1. What do we do about delivery process?
  2. How do we deal with outside IS stuff?
  3. How do we get ITLT to work together?
  4. How do we publicize/market ITLT to MIT?
  5. How do we help staff thru neutral zone?
  6. How do we (re)arrange people into teams?
  7. How do we organize work into new framework?
  8. What are our HR principles?
  9. How do we get competency groups going?
  10. How do we manage our finances?
  11. How do we set goals and priorities?
  12. How do we measure and report progress and results?
  13. How do we best become a valued resource to the MIT community?
  14. Are we going to do departmental applications "for hire"?
  15. What do we mean by shared responsibility among ITLT?
  16. How big/enduring is the "safety net"?
  17. What is our staff retention strategy?