• I can't find my room.
  • My reserved room is locked
  • My room is too hot/cold
  • Someone else is in my room
  • This room is a mess
  • My A/V doesn't work
  • Important Phone Numbers

    Most MIT classrooms should be unlocked and ready for use, but in the chance you arrive and find the door locked, you can call Facilities to have the door opened. They will ask to see your confirmation.

  • callCall Facilities at 617-253-7923 to unlock your room

    Most rooms are kept at a comfortable temperature, but it is sometimes necessary to call Facilities to request an adjustment to the thermostat. You will probably need to wait a short while for the changes to take effect.

  • callCall Facilities at 617-253-7923 to request temperature adjustment

    The Schedules Office system makes it almost impossible to "double-book" a room, and almost every conflict situation is easily explained by a miscommunication in some part of the room request/confirmation process. Remember to bring a printed copy of your confirmation to compare with that of the other party. A confirmed reservation takes precedence. Please select the situation that best fits:

  • Off-hours (after 5:00 PM on weekdays, during weekends or Institute holidays
  • If during hours where the Schedules Office is open (Monday - Friday, 8:00 AM - 5:00 PM), call the Schedules Office at 617-253-4788

    Step 1:
    Ask the person in charge if you can see their confirmation email from the Schedules Office, and carefully review both their and your assigned rooms, checking for inconsistencies in rooms, dates or times assigned. The person responsible for the event should have their confirmation - or at least access to their confirmation - with them. Be sure to ask the name of the person responsible for the event, as well as the name of the group or title of the event.

    Step 2:
    If you decide to use an alternate nearby room that appears to be empty, be prepared for the possibility that someone who has reserved the room could interrupt your event and ask you to leave.

    Step 3: Inform the Schedules Office of the conflict via email, including the name of the conflicting event and whichever alternate room(s) your group ended up using.

  • Email the Schedules Office

    Most MIT classrooms should be fully clean and ready for use, but in the chance you arrive and find the room in less than ideal condition, you can call Facilities to have room tidied up. It is each person's responsibility to leave the room in the (clean) condition it was found.

  • Call Facilities at 617-253-7923 to pick up your room

    Unless otherwise noted, all audio-visual equipment should be in fine working order. If you encounter a problem, you can call Audio-Visual Services for assistance.

  • Call 617-253-2808 for Audio-Visual assistance
  • callCall MIT Department of Facilities (open 24 hours) at 617-253-7923
  • Call Audio-Visual Services (open 8AM-5PM, Monday - Friday) at 617-253-2808
  • Call Schedules Office (open 8AM-5PM, Monday - Friday) at 617-253-4788
  • Call MIT Campus Police (open 24 hours) at 617-253-1212 in case of emergency