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Red Hat Command Center

System pack (1 Host w/ unlimited Checks)1 year 12x5 phone support, 1 year web, unlimited incidents
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Remote URL (website monitoring)1 year 12x5 phone support, 1 year web, unlimited incidents
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Local URL (website monitoring)1 year 12x5 phone support, 1 year web, unlimited incidents
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For detailed information on included support and scope of coverage, see
Red Hat's Service Level Agreements

Red Hat Command Center delivers a low cost, comprehensive enterprise-class systems monitoring solution right out-of-the box. Provided as a secure hosted solution, Red Hat Command Center is also highly available and easy to deploy and use. Users can monitor a wide range of operating systems, network services, applications, devices and websites to maximize the availability of an IT environment.

  • Comprehensive system monitoring. Command Center monitors multiple operating systems, network services, databases, applications, web servers and network devices (details below).
  • Out-of-the-box solution for quick and easy deployment.
  • Frequent upgrades with seamless integration.
  • Intuitive web interfaces with point-and click configuration and customizable views.
  • Proactive status alerts via email, pager or SNMP trap.
  • Customizable rule setting for notifications, escalations and filtering.
  • Secure system monitoring.
  • Third-party integration. SNMP traps can be routed to system management tools. Data export for third party integration is also supported.

Multi-Platform Support

Category Systems
Operating Systems Monitoring
  • Red Hat Enterprise Linux
  • Microsoft Windows
  • VMWare ESX
  • Sun Solaris
  • HP-UX
  • IRIX
  • FreeBSD
Network Services Monitoring
  • DNS
  • FTP
  • NTP
  • Ping, Remote Ping
  • SSH
  • RPC Service
  • SMB Disk Space
  • NMBLookup
  • NNTP
  • SNMP
Database Monitoring
  • MySQL
  • Oracle
  • Microsoft SQL
  • PostGre SQL
Application / Web Server Monitoring
  • JBoss
  • Apache
  • Tomcat
  • Microsoft IIS
  • Microsoft Exchange
  • BEA Weblogic
  • iPlanet Application Server
  • iPlanet Directory Server
  • iPlanet Messaging Server
Network and Storage Device Monitoring
  • Cisco Router
  • Cisco Switch
  • Cisco Access Server
  • Cisco Pix Firewall
  • F5 Load Balancer
  • Foundry Devices
  • Ingrian Devices
  • Netapp Filer
Support Option Support Hours and Response Times
(1-year phone/web)

North America: 9-9 ET M-F

1 hour critical incident response (4 hour normal)
Unlimited incidents

Ease of Use

  • Rapid deployment with an out-of-the-box solution
  • No dedicated servers or database to maintain
  • Point-and-click configuration
  • Accessible from anywhere via the Internet
  • Seamless upgrades for new releases
  • Alerts and reports provided by Red Hat Command Center
  • No specialized staff or skills required


  • Enterprise-class solution at a low cost
  • No additional costs for software, setup, training, IT support or maintenance
  • Highly scalable with small incremental investment
  • Low total cost of ownership
  • Complimentary "up/down" monitoring for all user nodes

Low Risk

  • No vendor lock in
  • No hidden costs

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