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Red Hat Enterprise Linux for Mainframe Computing

Standard Subscription1 year 12x5 phone support, 1 year web, unlimited incidents
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Premium Subscription1 year 24x7 phone support, 1 year web, unlimited incidents
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Overview

Red Hat Enterprise Linux AS subscriptions with Standard and Premium support are available for zseries and s/390 systems on a per processor basis.

With a zSeries Red Hat Enterprise Linux subscription an unlimited number of Enterprise Linux images can be run per processor. Typically this processor will be referred to as an IFL, or Integrated Facility for Linux. If one IFL is used, one subscription is required. If two IFLs are used, two subscriptions are required, etc. A zSeries subscription provides an allocation of Red Hat Enterprise Linux entitlements and each includes the Red Hat Network Update module (link) so that software updates and security errata can be received per image. Note that the choice to logically partition an IFL does not affect the price of a subscription.

IBM s/390 subscriptions include the ability to run and support up 1000 Enterprise Linux AS instances/images per subscription, per engine.

Support Option Support Hours and Response Times
Standard
(1-year phone/web)

North America: 9-9 ET M-F, Global: 9-5 GMT/CET M-F

4 Hours Business Phone
2 Business Days Web/Email
Unlimited incidents
1 year Red Hat Network *
Premium
(1-year phone/web)

24x7 Coverage

1 Hour Phone
1 Business Day Web/Email
Unlimited incidents
1 year Red Hat Network *

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