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Support

Development Environment: SAP Instance SF2
SAPweb will be retired on February 15, 2014. Start using Atlas today:https://atlas-dev.mit.edu

Atlas is a new online gateway for Administrative systems at MIT. You will now be able to access the services you need - both self-service and administrative system functions - all in one place. Atlas replaces SAPweb and SAPweb Self Service, which will be retired on February 15, 2014, but retains the same business functions.
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Notifications

Email Notification
001 Settings

Roles

View My Authorizations

ERP Manuals

SAPgui for Windows Installer
SAPgui for MacOSX Installer
IXOS for Windows Installer
SAPgui Documentation

What can I do on the Support tab?

  • Email Notification: Receive email messages whenever the status of your requisitions, purchase orders, or journal vouchers changes.
  • 001 Settings: Supervisors or addressees can change the output of their 001 Cost Object Report to email, redirect the email report to another person, or cancel the report.
  • View My Authorizations: Look up your SAP authorizations in the Roles Database.
  • ERP Manuals: The SAPweb site also features Enterprise Resource Planning (ERP) manuals for administrative tools like SAPgui.

Resources:


Business support hours: Daily from 8:00am to 6:00pm EST.
Need help? Contact the Help Desk.
System operating hours: Daily from 6:30am to 1:00am EST.


MIT Information Services & Technology Massachusetts Institute of Technology.