To access MITPAY, students must log on to WebSIS using their MIT Kerberos identity (their MIT e-mail address and password). This can be done from anywhere in the world, but the computer must employ a compatible web browser, and the student must download MIT certificates onto that computer. Public computers such as those in cyber-cafes usually cannot accept personal certificates. If you're having trouble, check to see if:
- You are using a compatible web browser.
- You have a Kerberos identity (especially if you are a new student).
- You have downloaded MIT web certificates.
Creating a Kerberos identity
If you are a new student, you must establish an identity in MIT's Kerberos security system, which gives you:
- access to electronic services such as a personal MIT e-mail address ("firstname.lastname@example.org")
- WebSIS (MIT's secure web-based student information system containing all your student records)
- the ability to get web certificates, which you will need to view MIT-only web pages, including your student account.
If you have not yet created a Kerberos identity:
- Go to http://web.mit.edu/register.
- Follow the instructions as prompted, using the information from the MIT Kerberos/Athena Account Coupon mailed to you before your arrival on campus.
- If you are still having trouble with your Kerberos account, contact User Accounts at MIT at 617-253-1325 or email@example.com.
Downloading MIT web certificates
IMPORTANT: If you have recently upgraded your browser, you must install new MIT certificates even if you already had them before.
- Go to the MIT certificates page and download both the Certificate Authority and a personal certificate.
- Go to WebSIS and click on the MITPAY link.
If you're still denied access:
- Delete all your certificates in your web browser.
- Get new certificates from the MIT certificates page.
- Immediately go to WebSIS and click on the MITPAY link