CONTACTING YOUR loan SERVICER
You can’t make a loan payment if you don’t know how to stay in touch with your loan servicer(s). The table below has contact information for the loan servicers who handle some of the loan programs commonly used by MIT students.
If you didn’t attend MIT as an undergraduate and you have a federal loan through a bank, contact your MIT loan counselor for help in locating your loan servicer. If you’ve borrowed a federal loan, you may also log on to the National Student Loan Data System (NSLDS). You’ll need a PIN to access this federal student financial aid database. Or you can use the National Student Loan Clearinghouse Loan Locator to identify your primary loan contacts.
Problems with repaying
Having trouble making your payments on time? See the page on postponing or reducing payments.
| Type of Loan | Loan Servicer |
|---|---|
| CitiBank CitiAssist Loan | Citibank |
| Chase Select Student Loan | Chase |
| Discover Student Loan | Discover |
| Federal Direct PLUS Loan | Direct Loan Servicing Center |
| Federal Direct Stafford Subsidized Loan | Direct Loan Servicing Center |
| Federal Direct Stafford Unsubsidized Loan | Direct Loan Servicing Center |
| Federal Perkins Loan | Campus Partners |
| MEFA loan | ACS |
| MIT Technology Loan | Campus Partners |
| Sallie Mae "Smart Option" Student Loan | Sallie Mae |
| Wells Fargo Student Loan | Wells Fargo |
Loan entrance counseling
Online counseling via WebSIS (Kerberos ID and MIT Certificate needed) is required for all first-time borrowers of Federal Direct Loans, Federal Perkins Loans and MIT Technology Loan.
Campus Partners
Campus Partners handles billing and payment for Federal Perkins Loans and MIT Technology Loans.
Direct Loan Servicing Ctr.
The DLSC handles billing and payment for Federal Direct Loans and Graduate PLUS Loans.
Loan payment calculator
Estimate your loan payments.
Loan exit counseling
If you borrowed Federal Direct Stafford Loans and/or Perkins loans, you are required by federal law and MIT policy to make an appointment for an exit interview with your loan counselor before graduation. Click here for contact information. Required reading: the SFS loan exit counseling guide.
These two printable charts can help you compare loans available to undergraduates and their families, and loans available to graduate students.
Undergraduate loans Graduate loans