You can’t make a loan payment if you don’t know who’s servicing your loans. This quick reference provides contact information for the loan servicers who handle the major loan programs used by MIT undergraduate, graduate and professional students.
If you didn’t attend MIT as an undergraduate and you have a federal loan through a bank, please contact your MIT loan counselor for help in locating your loan servicer. If you’ve borrowed a federal loan, you may also log on to the National Student Loan Data System (NSLDS). You’ll need a PIN to access this federal student financial aid database. Or you can use the National Student Loan Clearinghouse Loan Locator to identify your primary loan contacts.
| Type of Loan | Direct Loan Servicing center |
|---|---|
| Bank of America Private Loan | American Education Services (AES) |
| CitiBank CitiAssist Loan | Citibank |
| Connect Loan for Graduate Students | American Education Services (AES) |
| Connect Loan for Undergraduates | American Education Services (AES) |
| Federal Direct PLUS Loan | Direct Loan Servicing Center |
| Federal Direct Subsidized Loan | Direct Loan Servicing Center |
| Federal Direct Unsubsidized Loan | Direct Loan Servicer |
| Federal Perkins Loan | Campus Partners |
| MEFA Graduate Loan | ACS |
| MEFA Undergraduate Loan | ACS |
| MIT Technology Loan | Campus Partners |
| Sloan CitiAssist Loan | Citibank |
| The Signature Student Loan | Sallie Mae |
Loan entrance counseling
Online counseling via WebSIS (Kerberos ID and MIT Certificate needed) is required for all first-time borrowers of Federal Direct Loans, Federal Perkins Loans and MIT Technology Loan.
Campus Partners
Campus Partners handles billing and payment for Federal Perkins Loans and MIT Technology Loans.
Direct Loan Servicing Ctr.
The DLSC handles billing and payment for Federal Direct Loans and Graduate PLUS Loans.
Loan payment calculator
Estimate your loan payments.
Loan exit counseling
If you borrowed Federal Direct Stafford Loans and/or Perkins loans, you are required by federal law and MIT policy to make an appointment for an exit interview with your loan counselor before graduation. Click here for contact information. Required reading: the SFS loan exit counseling guide.