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STS
Program in Science,
Technology, and Society
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JoAnne Yates
Professor Yates received her B.A. from Texas Christian University
and her Ph.D. from the University of North Carolina, Chapel Hill.
She studies communication and information as they shape and are
shaped by technologies, ideologies, and work practices over time,
using both historical and rhetorical/social scientific methods.
Control through Communication: The Rise of System in American
Management (1989; 1993) covered the period from 1850 to
1920.
Her current historical project focuses on the life insurance
industry's adoption and use of information technology in the 20th
century. In addition to her general interest in business history,
she collaborates with Wanda Orlikowski on studies of communication
and work practices around electronic media in contemporary
organizations, focusing on genres and temporal patterns of
communication.
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