Student Response Form,
Student Services Reengineering

The student services team would like to give the MIT community an opportunity to provide information you think will be useful to our reengineering effort. Your response will be anonymous.

Optional:
Year:
Course:

I. Meeting

If you attended a focus group or an open meeting, please fill out the following questions. If you have not attended one of these meetings, please skip to the next section.
Were your questions answered adequately?

Did the meeting help you understand the purpose of Student Services Reengineering? Yes No

What information was not provided that you feel should have been?

II. Services to Students

Below is a list of student services in the areas of record-tracking and financial transactions. What experiences have you had with these services - positive, negative, or neutral - and what suggestions do you have for improvements?

Registration, adding/dropping, your address information, transcripts, transfer credit, non-resident status, petitions, degree program information, your student account, loan processing and counseling, paychecks, financial aid application processing, job listings, cash advances, outside scholarships, graduate awards, internal fellowships, RA/TA appointments, the MIT Card, management of on-campus dorms.


III. We want to hear from you!


What frustrates you about the MIT bureaucracy? What ideas do you have for change?

What are your best sources of information and advice? What do you need but don't know how to get?

You may when done, or if you want to start over.

Send comments to studentserve@mit.edu

STUDENT SERVICES Reengineering Home Page

This page http://web.mit.edu/studentserve/www/student_form.html