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Center for Transportation & Logistics
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Center for Coordination Sciences
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ISCM Home  »  Sponsors  »  Events  »   2000   »   Intel Supply Network University Day
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Manufacturing Technology Committee
Chandler, Arizona Facility

Complex Adaptive Giants

Oligopolies of transformed and rejuvenated giants come to dominate as the initial Internet expansion slows

Structure of Commerce

  • Growth in the new economy slowed as shares of market for Internet-based services and products hit ceilings
    • Many instances of over capacity as too many players vied for the same opportunity
  • As Internet-related growth slowed, a natural period of consolidation ensued in most markets
    • Many incumbents saw acquisition and consolidation as the only way to reduce destructive competition
    • Oligopolies have become the norm in relatively mature markets
  • Mergers between old and new economy firms have been common; "click and mortar" integration of virtual and physical commerce is critical to success in almost any market
  • High volumes of products or services are required in a world where margins have shrunk through increased competition
    • Being able to effectively manage a large-scale operation on a multinational basis is a key competency
  • The giants learn to co-exist with smaller new entrants and leverage their strengths

Business Architecture

  • Large companies have also succeeded at transforming into efficient, flexible e-businesses
    • They have made radical changes to their processes, systems, and organizational structures
    • Federated models are dominant
    • They have replaced top-down command and control structures with internal markets that can respond to new challenges quickly
    • Internal markets reward achievers and defuse traditional power politics
    • Managers see the organization in terms of complex adaptive systems that are influenced not controlled
  • The architecture inside corporations is largely the same as the architecture outside: federations, ecosystems, and markets
    • The same standards and interfaces are used so that internal and external activities can be easily combined
  • Scalable process management is a critical competency

Enablers

  • Competition authorities remain generally favorable to large mergers and acquisitions
  • Process automation software is widely adopted and successful
  • Technology for integrating systems of acquired companies is effective
  • Very large-scale computing and communications utilities handle most IT needs now with very high levels of reliability and extremely low unit costs
  • Platform technologies for e-business have matured making it easier to find people to support them

 

 

  Copyright© 2002 Massachusetts Institute of Technology
Comments and questions to Christopher A. Barajas