Teaching With Technology: Educational Technology Services at MIT  

Help, Support, and Training

Description For more information

Athena cluster services

The Athena cluster services team inside Distributed IT Resources (DITR) in IS&T manages many of the public and private Athena Workstations that form the most visible part of the Athena computing environment at MIT in public Athena clusters and the Quickstation Athena kiosks in hallways and public areas.
IS&T DITR
Service description
hotline@mit.edu

Athena computing environment

The Athena On-line Consulting group inside the Computing Help Desk answers questions about the Athena computing environment and software running on Athena.
IS&T Athena On-line Consulting
Service description
617-253-4435
olc@mit.edu
Submit a web request

Audio visual classroom support

MIT Audio Visual services maintains and services all installed Presentation Technology Systems in classrooms maintained by the Schedules Office.
Audio Visual Services
Service description
617-253-2808
avmaint@mit.edu

Computer training

IS&T Training Services offers MIT community members many options for learning to use computers and technoogy to make their MIT work easier, more productive, and rewarding. MIT also partners with outside training providers for less common application software and technology training.
IS&T Training
Service description
617-253-7685
istrain-reg@mit.edu

Copyright and intellectual property:

 

Course materials on the web

Copyright guidelines for MIT faculty putting course materials up on the web.

Libraries
Service description
copyright-lib@mit.edu

Course Management Systems:

 

Stellar

Help and support for your Stellar class website.
IS&T Education Systems Development
Service description
617-253-1101
computing-help@mit.edu
Submit a web request

Educational Technology (Ed Tech) Consultants

If you don't know where to start Ed Tech Consultants in OEIT cand guide you step by step. They will also help you plan, build, and evaluate your multimedia-based educational materials.
DUE OEIT
et-consult@mit.edu

Electronic classrooms

MIT has several "electronic classrooms" which have a computer at each seat. These rooms are scheduled through the central Schedules Office.
Schedules Office
Service description
617-253-4788
schedules@mit.edu
Submit a web request

General information technology help

General computing help including Mac, Windows, Stellar, and network connectivity.
IS&T Computing Help Desk
Service description
617-253-1101
computing-help@mit.edu
Submit a web request

Geographic Information Systems (GIS)

The MIT GIS lab provides assistance in finding and obtaining geographic information and data, and utilizing GIS tools to visualize and analyze the data geospatially, in a dynamic, digital environment. The GIS lab also provides access to GIS literature and works with instructors in incorporating geographic information into their teaching.
Libraries / DUE OEIT
Service description
gishelp@mit.edu

Hardware repair

The Computing Help Desk has a hardware repair group which can perform warranty and non-warranty repair on recommended Apple, Dell, and Lenovo Thinkpad computers.
IS&T Computing Help Desk
Service description
617-253-1101
computing-help@mit.edu
Submit a web request

Libraries academic subject experts

Librarians with expertise in a particular academic subject can help instructional staff assemble reference materials for teaching and provide research consultations to students.
Libraries
Service description
Submit a web request

Libraries instructional support

Librarians can work with faculty to teach students in their classes information seeking skills such as finding, using, and evaluating resources.
Libraries
Service description
Submit a web request

Libraries research support

Contact Libraries' staff via email, phone, or in person. Links to research guides and self-help resources.
Libraries
Service description
Submit a web request

Social Science Data Services

Provides assistance with finding, understanding, and managing statistics or numeric or tabular data in the social sciences, management, and related areas.
Libraries
Service description
617-253-0787
mcneillh@mit.edu

Teaching and Learning Laboratory

TLL provides services to improve the quality of instruction at MIT. Services include consulting, workshops, and feedback via class videotaping
DUE Teaching and Learning Laboratory
Service description
tll@mit.edu
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