Chapter 4 References

[BARN 78]  BARNETT, A. L, "Control Strategies for Transport Systems with Nonlinear
                     Waiting Costs," Transportation Science, 12 (1), 119-136 (February 1978).

[BRUM 71]  BRUMELLE, S. L., "Some Inequalities for Parallel Server Queues," Operations
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[CHAI 71]  CHAIKEN, J. M., The Number of Emergency Units Busy at Alarms Which
                    Require Multiple Servers
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[DISN 79]  DISNEY, R. L., Queueing Networks, Department of Industrial Engineering and
                   Operations Research, Virginia Polytechnic Institute and State University,
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[EDIE 54]  EDIE, L. C., '7raffic Delays at Toll Booths," Operations Research, 2, 107-138

[GROS 74]  GROSS, D., AND C. M. HARRIS, Fundamentals of Queueing Theory,
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[HENG 75]  HENGSBACH, G., AND A. R. ODONI, Time-Dependent Estimates of   
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[IGNA 78]  IGNALL, E. L, P. KOLESAR, AND W. E. WALKER, "Using Simulation to
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[KING 62]  KINGMAN, J. F. C., "On Queues in Heavy Traffic," Journal of the Royal
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[KLEI 75]  KLEINROCK, L., Queueing Systems, Volume L Theory, Wiley, New York,

[KLEI 76]  KLEINROCK, L., Queueing Systems, Volume II: Computer Applications,
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[KOLE 75]  KOLESAR, P. L, K. L. RIDER, T. B, CRABILL, AND W. E. WALKER, "A                      Queueing-Linear Programming Approach to Scheduling Police Patrol Cars,"
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[KOLL 74]  KOLLERSTROM, L, "Heavy Traffic Theory for Queues with Several Servers:  l,"
                     Journal of Applied Probability, 11, 544-552(1974).

[KOOP 72]  KoopMAN, B. 0., "Air Terminal Queues under Time-Dependent Conditions,"
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[LARS 72a]  LARSON, R. C., "Improving the Efrectiveness of New York City's 911," in
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                      MORSE, eds., MIT Press, Cambridge, Mass., 1972.

[LARS 72b]  LARSON, R. C., Urban Police Patrol Analysis, MIT Press, Cambridge,
                      Mass., 1972.

[LITT 61]  LITTLE, J. D. C., "A Proof of the Queueing Formula L =lamda.gif (291 bytes)W," Operations
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[MARC 78]  MARCHAL, W. G., "Some Simpler Bounds on the Mean Queueing Time,"
                      Operations Research, 26, 1083-1088 (1978).

[MARS 68]  MARSHALL, K. T., "Some Inequalities in Queueing," Operations Research,
                      16, 651-665 (1968).

[OSUN 72]  OSUNA, E. E., AND G. F. NEWELL, "Control Strategies for an Idealized
                     Public Transportation Systern," Transportation Science, 6 (1), 52-72 (February

[STID 74]  STIDHAM, S., JR., "A Last Word on L =lamda.gif (291 bytes)W," Operations Research, 22,
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