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MIT Data Warehouse RT TICKET CREATOR Table


Contains the Kerberos Name, and if known, the MIT ID, name, department, and office address of the person who created the ticket in Request Tracker.


Field Name

Description

Data Type

Length

RT_TICKET_CREATOR_KEY

Use this field to join between RT TICKET CREATOR and RT TICKET DETAIL

VARCHAR2

200

TKT_CREATOR_FIRST_NAME

First name of the person who created the ticket.

VARCHAR2

30

TKT_CREATOR_FULL_NAME

Full Name of the person who created the ticket.

VARCHAR2

100

TKT_CREATOR_KRB_NAME

Kerberos principal/name of the person who created the ticket.

VARCHAR2

10

TKT_CREATOR_LAST_NAME

Last name of the person who created the ticket.

VARCHAR2

30

TKT_CREATOR_MIDDLE_NAME

Middle name of the person who created the ticket.

VARCHAR2

30

TKT_CREATOR_MIT_ID

MIT ID number of the person who created the ticket.

VARCHAR2

9

TKT_CREATOR_OFFICE_LOCATION

The office address of the person who created the ticket.

VARCHAR2

33

TKT_CREATOR_OFFICE_PHONE

The office phone number of the person who created the ticket.

VARCHAR2

20

TKT_CREATOR_PERSON_TYPE

XXX

VARCHAR2

30

TKT_CREATOR_UNIT_ID

The lab/department/center ID with which the person who created the ticket is associated.

VARCHAR2

50

TKT_CREATOR_UNIT_NAME

The name of the lab/department/center with which the person who created the ticket is associated.

VARCHAR2

50

WAREHOUSE_LOAD_DATE

The date the record was loaded into the Data Warehouse from the source system.

DATE

8