RT TICKET STATUS Table
Contains the status of the tickets in Request Tracker.
Field Name |
Description |
Data Type |
Length |
|---|---|---|---|
RT_TICKET_STATUS_KEY |
Use this field to join between RT TICKET STATUS and RT TICKET DETAIL |
VARCHAR2 |
10 |
TKT_STATUS_CODE |
Status code (eg. "new", "open", "deleted", "resolved", "rejected", "stalled") of a ticket in Request Tracker. |
VARCHAR2 |
10 |
TKT_STATUS_NAME |
Status of a ticket in Request Tracker. See also TKT_STATUS_CODE. |
VARCHAR2 |
10 |
WAREHOUSE_LOAD_DATE |
The date the record was loaded into the Data Warehouse from the source system. |
DATE |
8 |