RT Custom Field
Tables are listed by alphabetical order. Clicking on a table name will display the fields/columns found in that table.
Table Name |
Description |
Type |
Primary Provider |
Sensitivity |
Load Frequency |
Last Load Date |
|---|---|---|---|---|---|---|
Contains information about the existing queues in Request Tracker. |
Dimension |
Request Tracker |
SENSITIVE |
Daily |
01-JAN-2025 |
|
This is a dimension table with information about tickets in Request Tracker, to be used in the RT Custom Field Detail and RT Transaction Detail stars for ticket information. |
Dimension |
Request Tracker |
SENSITIVE |
Daily |
01-JAN-2025 |
|
Contains all custom field names and the values used in Request Tracker's tickets. |
Fact |
Request Tracker |
SENSITIVE |
Daily |
01-JAN-2025 |
|
Contains the custom fields used in Request Tracker's tickets. |
Dimension |
Request Tracker |
SENSITIVE |
Daily |
01-JAN-2025 |