Try superceeding much of the below with this.
From: "Jayanta (Joy) K. Sircar" jsircar@harvard.edu
I am pleased to announce that IT has finally completed the hiring of its core computing support staff. Key to our service is the alignment into teams of appropriate staff skills for a wide variety of support needs.
Accordingly, we have also made changes to the location of our more experienced staff between the two floors of Maxwell Dworkin where IT has been provided its space for its staff offices. This arrangement provides for a mix of skills and experience levels within our teams for both onsite support to your office desktops, and walk-in support for those that need to contact someone specific to their needs.
As always, if you need help, you are welcome to call our help desk (ext. 5-9050 or 5-UNIX); or by email to help@deas.harvard.edu or help@eecs.harvard.edu; or if you have the time, feel free to come by our offices. We will arrange to bring the appropriate support and resources to you.
A list of our staff, their locations, and their contact information can be found at it.deas.harvard.edu and are also given below for your information.
Maxwell Dworkin Room. 211
Ext. 5-8649
- Lars Kellogg-Stedman
- Team Leader, Engineering & Faculty Support
lars@deas.harvard.edu- Lois Bennett
- Chief Network Analyst, Engineering & Faculty Support
lois@deas.harvard.edu- Aaron Mandel
- Systems Administrator,Engineering & Faculty Support
aaron@eecs.harvard.edu- Elena Khan
- Contract Consultant, Engineering & Faculty Support Part Time Students
Maxwell Dworkin Room. G108
IT Business Office
Ext. 4-7828
- Eliza Grinnell
- User Services Coordinator
grinnell@deas.harvard.edu- Casita Negron
- IT Staff Assistant
casita@deas.harvard.edu
Maxwell Dworkin Room. G109
Ext. 5-9050
- Chris Palmer
- Systems Administrator,Engineering & Faculty Support
palmer@eecs.harvard.edu- Leslie Lam
- IT Help Desk
llam@deas.harvard.edu- Mark Cattrel
- Contract Consultant, Desktop Services
- Ron Terren
- Supervisor, Desktop Services
Maxwell Dworkin Room. G107
Ext.5-9050
- Aaron Culich
- Systems Administrator,Engineering & Faculty Support
- Thad Sze
- Desktop Services
tsze@deas.harvard.edu- Paul Day
- Desktop Services
day@deas.harvard.edu
Maxwell Dworkin G110
Ext. 5-9050
- Jon Fisher
- Consulatnt, DEAS Web Project
- Corey Taylor
- PT Student, DEAS Web Project