F-32 - Clear Customer Account: Partial Payment (only 2 open line items)

3. Clear Customer Account: Process open items

To apply a partial payment when there are only 2 open line items (see sample screen above),

1. Click on Charge off difference button (shown above).

The Clear Customer: Display Overview screen displays, as shown below.



2. At bottom of screen, fill in these fields:
   • Post Key (use 04; but if customer has overpaid, use 14)

   • Account (enter 10-digit sponsor research customer number)

3. or Enter
   The Clear Customer : Add Customer Item screen displays, as shown below.

   

4. Fill in these fields as indicated:
   • Amount (Difference between partial payment and invoice)

   • Bline date (change to date of invoice to which partial payment will be applied)

   • Dunning area (SR)

   • Assignment (WBS element)

   • Text ("Balance on invoice # 9xxxxxxx")

5. Click on Document Overview button.

   A message states that due date is in the past.

6. or Enter to continue.

   The Clear Customer: Display Overview reappears, as shown below. The line item you entered displays.

   

7. From Document menu, select Similate.

   A second line item displays, as shown below.

   

8. Double click on the second line item.

   The Clear Customer: Correct Customer Item screen displays, as shown below.

   

9. Fill in these fields as indicated:
   • Assignment (WBS element)

   • Text ("Balance on inv# 9xxxxxxx")

10. Click on Document Overview button.

11. If a message states that "Terms of payment have changed", press or Enter to continue.

12. to Save.

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