F-22 - Process Bounced Check

When a customer check bounces, A/R needs to restore the customer charge by entering another invoice for the customer, as described below.

Step 1 - Journal Voucher from Cashier's Office

When a customer check does not clear the customer's bank account, the Cashier's Office sends A/R a manual journal voucher concerning the "bounced check".

Step 2 - Enter another invoice into SAP in amount of bounced check

To restore the customer charge, A/R enters another invoice into SAP for the bounced check amount (using F-22 - Enter Customer Invoice).

The invoice text should include mention of "returned check".