Class
|
Date
|
Topic
|
Course
Reading
|
Lecturer
|
1
|
W
2/7
|
Introduction
to Course
|
Clockspeed
Chpts 1, 12, Epilogue
|
Fine
|
2
|
M
2/12
|
Supply
Chain Dynamics
|
Clockspeed
Chpts 2-7
|
Fine
|
3
|
W
2/14
|
Clockspeed
Concepts
|
Clockspeed
Chpts 8-11
|
Fine
|
President Day Holiday-Make-up Class
Tuesday
|
4
|
T
2/20
|
Product,
Process, &
Supply
Chain Design (SCD)
|
BMW:
7 Series Project-HC
World
Cars: Integral vs. Modular
Telematics:
BMW Flash
Article
1: Telematics
Article
2: Telematics Site
|
Fine
|
5
|
W
2/21
|
Strategic
Technology Sourcing
|
Cisco
Acquisitions-HC
|
Fine
|
6
|
M
2/26
|
SCD
and Aligning
Supplier
Incentives
|
Nokia
Mobile Phone: Supply Line Mangement (IMD)
WSJ:
Nokia Handles Supply Shock
Ericsson
& Nokia Outsource Devices-2001
EMS:
Outsourcing advantage
|
Fine
|
7
|
W
2/28
|
Service
& Customer Interface: Retailing
|
Framework
for Analyzing the Quality of the Customer Interface, Benihana of
Tokyo-HC
|
Bitran
|
8
|
M
3/5
|
Service
Quality
|
Ritz
Carlton &
British
Airways-HCs
|
Bitran
|
9
|
W
3/7
|
Travel
& Entertainment
|
TBD
|
Bitran
|
10
|
M
3/12
|
Travel
& Entertainment
|
TBD
|
Fine
|
11
|
W
3/14
|
Strategic
SCD and
Servicing
Customer Needs
|
Automobile
retailing in the U.S-HC
|
Fine
|
12
|
M
3/19
|
Textile
– Apparel –Retail chains
|
Wal-Mart
Stores, Inc.-HC
A
Stitch at a Time: Chaps 1,3,4, 14 (handout)
|
Fine
|
13
|
W
3/21
|
Spring Break Begins
|
|
|
Spring
Break 3/26/01 through 4/1/01
|
14
|
M
4/2
|
Logistics
& Distribution
|
FedEx:
Matching Supply & Demand-HC
Article
1: FedEx
vs. UPS
|
Bitran
|
15
|
W
4/4
|
Financial
Services
|
Wit
Capital: Online investment bank-HC
|
Fine
|
16
|
W
4/11b
|
Media
& Telecom Supply Chain
|
Napster:
Money Good, Napster Bad,
BMG
Entertainment-HC
|
Fine
|
No Class Monday PESACH Day 2
|
17
|
W
4/18
|
Media
& Telecom Supply Chain
|
Yahoo:
Business on the Internet
|
Fine
|
Patriots
Day Holiday-No Class Monday
|
18
|
M
4/23
|
Media
& Telecom Supply Chain
|
Telecom
Service Providers; Readings TBD
|
Fine
|
19
|
W
4/25
|
Media
& Telecom Supply Chain
|
Telecom
Infrast. Providers; Readings TBD
|
Fine
|
20
|
M
4/30
|
Media
& Telecom Supply Chain
|
Optical
Components Supply; Readings TBD
|
Fine
|
21
|
W
5/2
|
Mapping
the Internet value Chain
|
Class
Exercise
|
Fine
|
22
|
M
5/7
|
E-commerce
retail chains
|
Drugstore.com, CVS: The Web Strat-HCs
|
Bitran
|
23
|
W
5/9
|
Student
Presentations
|
|
Fine
|
24
|
M
5/14
|
Student
Presentations
|
|
Fine
|
25
|
W
5/16
|
Student
Presentations &
Wrap-Up
|
|
Fine/Bitran
|